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Deaf and Hard of Hearing

DVR offers assistance in all aspects related to DVR services for those who are Deaf, Hard of Hearing, Deaf-Blind and Late-Deafened.

Counselors for the Deaf

The following DVR counselors are able to deliver specialized services. If you live in an area that is not listed below, please contact the Statewide Coordinator of Deaf Services for a referral to the office nearest you.

TTY users may also call Washington Relay Service by dialing 711
Office Counselor Contact Info ASL
Statewide Coordinator
of Deaf Services
Stephen Roldan
photo of counselor Stephen Roldan
(VP) 1-866-954-1108
(VP) 360-339-4441
(TTY) 360-486-7803
stephen.roldan@dshs.wa.gov 		yes
Bellingham
Georgia Quaccia
photo of counselor Georgia Quaccia
(V) 360-714-4034
Georgia.Quaccia@dshs.wa.gov 		no
Everett
Judy Bales
photo of counselor Judy Bales
(V) 425-339-4874
Judy.Bales@dshs.wa.gov 		yes
Kelso
Kay Kennedy
photo of counselor Kay Kennedy
(VP) 360-200-6890
Kay.Kennedy@dshs.wa.gov 		yes
Kennewick
Siavosh Hedayati
photo of counselor Siavosh Hedayati
(V) (509) 374-2151
(VP) (509) 396-6652
Siavosh.Hedayati@dshs.wa.gov 		yes
Lynnwood
John Shiels
photo of counselor John Shiels
(V) 425-673-3177
(VP) 425-329-8464
(VP) 1-866-327-1854
John.Shiels@dshs.wa.gov 		yes
Port Angeles
Marcia Farrell
photo of counselor Marcia Farrell
(TTY) 360-704-3564
(VP) 1-866-957-4364
Marcia.Farrell@dshs.wa.gov 		yes
Puyallup
Karen Burke
photo of counselor Karen Burke
(TTY) 253-840-4520
(VP) 253-693-2144
Karen.Burke@dshs.wa.gov 		yes
SeaTac
Jonah Thompson
photo of counselor Jonah Thompson
(TTY) 360-439-3750
(VP) 1-866-970-0828
Jonah.Thompson@dshs.wa.gov 		yes
Seattle (Mercer)
Kara Thompson
photo of counselor Kara Thompson
(TTY) 206-273-7111
(VP) 1-866-760-1746
Kara.Thompson@dshs.wa.gov 		yes
Seattle (North)
Michelle McConaghy
photo of counselor Michelle McConaghy
(V) 206-440-2236
(VP) 206-455-7921
Michelle.McConaghy@dshs.wa.gov 		yes
Seattle (North)
Joy Shiels
photo of counselor Joy Shiels
(TTY) 206-368-4539
Joy.Shiels@dshs.wa.gov 		yes
Seattle (North)
Marlene Swarts
photo of counselor Marlene Swarts
(TTY) 206-368-4658
(VP) 206-440-2239
(VP) 1-866-765-9289
Marlene.Swarts@dshs.wa.gov 		yes
Seattle (North)
Laurel Walden
photo of counselor Laurel Walden
(TTY) 206-368-4508
(VP) 206-452-7983
(VP) 1-866-264-1403
Laurel.Walden@dshs.wa.gov 		yes
Silverdale
Gail Brock
photo of counselor Gail Brock
(TTY) 360-876-7344
Gail.Brock@dshs.wa.gov 		yes
Silverdale
LeAnne Raines
photo of counselor LeAnne Raines
(V) 360-698-4364
Leanne.Raines@dshs.wa.gov 		no
Spokane
Valerie Davis
photo of counselor Valerie Davis
(V) 509-363-4732
(VP) 509-464-6127
Valerie.Davis@dshs.wa.gov 		yes
Spokane
Tiffany Mullin
photo of counselor Tiffany Mullin
(V) 509-363-4760
Tiffany.Mullin@dshs.wa.gov 		yes
Tumwater
Nancy McCann
photo of counselor Nancy McCann
(TTY) 360-704-3564
(VP) 1-866-957-4364
Nancy.McCann@dshs.wa.gov 		yes
Vancouver
Don Redford
photo of counselor Don Redford
(VP) 360-334-5299
Don.Redford@dshs.wa.gov 		yes

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