Career Scope Services
4.1 Career Scope Services Overview
The Career Scope Services Overview includes:
- 4.1.1 What is Career Scope?
- 4.1.2 What are Career Scope services?
- 4.1.3 How are WorkFirst participants connected to Career Scope services?
- 4.1.4 What is the referral process to Career Scope services?
- 4.1.5 How long do Career Scope services last?
- 4.1.6 What are Career Scope participation requirements?
- 4.1.7 What are other considerations for accessing Career Scope services or other activities?
- 4.1.8 Who provides post Career Scope services?
4.1.1 What is Career Scope?
Career Scope is a four phased WorkFirst employment services and career development pathway that
- Moves beyond getting a job to helping participants move forward on a pathway towards self-sufficiency.
- Focuses on value to the participant and meaningful engagement in activities that support skills development and employment.
- Utilizes proven engagement and employment coaching techniques for more participant buy-in.
- Refines ‘work ready’ to focus on those participants most ready for employment as a next step.
- Expands the use of up-front, strengths-based employment assessments to determine work readiness and career pathways.
- Provides individualized employment pathways to meet participants where they are – Coach Assisted, Coach Supported, and Coach Supervised work search services.
- Shifts service delivery away from a one-size-fits-all approach to an individualized approach with flexible options for engagement.
- Focuses on the development of ‘employment assets’ to ensure participants are fully prepared and packaged to go to work.
- Utilizes peer to peer activities for added support.
- Connects participants to ‘better fit’ employment (expanding sectors and demand occupations, career ladders and benefits) through targeted job development, including on-the-job training.
- Expands skill development and online learning opportunities.
- Focuses on long-term connections with post TANF working families through optional ongoing retention and career development services.
4.1.2 What are Career Scope Services?
Career Scope services are a package of structured employment activities that help participants find and keep jobs. For most participants, Career Scope services are their first WorkFirst activities and the key to their independence from public assistance. Career Scope services consist of two parts, Job Preparation and Work Search.
- Job Preparation: Activities to provide the skills needed to be successful in obtaining the best job possible.
- Phase 1 – Orientation and Assessment (up to one week)
- Phase II – Asset Development (up to two weeks)
- Phase III – Employment Pathways (up to 9 weeks)
- Phase IV – Workers and Careers (Post TANF Job Retention Services)
Work Search may also include:
Other providers, like LEP Pathway providers, may also provide employment services. See Pathways in the resource section below.
4.1.3 How are WorkFirst participants connected to Career Scope services?
DSHS case managers discuss work activity options with WorkFirst participants based on what they need in order to prepare to go to work. A Comprehensive Evaluation (CE) is conducted by the DSHS case manager to determine the participant’s work readiness. Participants that meet the following work ready criteria may be referred to Career Scope.
The “Work Ready Criteria” aids in ensuring participants are ready, willing and able to benefit from employment activities. Using these criteria should result in fewer Refer Backs (RB), time saved and more effective participant engagement.
Participants being referred to Career Scope services need to have:
- Child care in place, including a back-up child care plan.
- Reliable transportation, including back-up transportation.
- A current Comprehensive Evaluation (CE) in eJAS per the WorkFirst Handbook.
- Picture ID and Social Security information or be able to obtain within the first 4 weeks of entering Career Scope.
Participants being referred to Career Scope need to be –
- Willing, able, and available to accept employment if offered – FT employment being the goal in helping move families toward self-sufficiency.
- Able to -
- participate in Career Scope FT (32 - 40 hours per week) or
- 20 hours per week for single parents with a school aged child under the age of 6 or
- participate in Career Scope PT (a minimum of 10 hours per week) while completing the last 4 weeks of another work readiness activity (Commerce Programs, training and/or education) or
- participate in Career Scope PT (no less than 10 hours per week) while participating in barrier removal activities as outlined in their Individual Responsibility Plan (IRP).
Preferred, but not required – Have a high school diploma or GED or be enrolled in a GED program and making satisfactory progress.
For more on when it is appropriate to refer Community Jobs participants to job search, please refer to section 8.3.12 - Stacking CJ with part time Job Search?
Participants who are employed and still on WorkFirst may be referred to Career Scope for services to find a full-time or better job regardless of the number of hours they can participate as long as they are meeting fulltime participation and can come into the WorkSource Center as agreed to with their WFPS and listed on their IRP. The ESD employment coach will determine the services the participant needs in order to be successful.
4.1.4 What is the referral process to Career Scope services?
DSHS staff refers participants to the ESD Career Scope services by using the RI component code. The participants need to have childcare and transportation plans in place before they enter Career Scope activities. The RI should only be opened for the actual time a participant needs to prepare for Career Scope services, but no more than 7 days. The RI can be extended an additional 7 days if necessary, but should only be opened for the actual time a participant needs to prepare for Career Scope services. The DSHS worker must case manage the RI component to ensure the participant is making progress in preparing to enter Career Scope.
(Exceptions: For Limited English Proficient (LEP) refer to Chapter 5.2 LEP Pathway or for Tribal participants, the worker enters the JS code with the contractor code, if the tribe has one, and also uses the RT indicator.)
4.1.5 How long do Career Scope services last?
Career Scope services last up to twelve weeks, divided into three active phases and one post TANF phase for job retention and wage progression (Workers and Careers). DSHS staff can approve additional Career Scope services based on participation and the recommendations of the ESD Career Scope coach as part of the " Continuous Activity Planning" process.
- The first two phases of Career Scope services are spent conducting Job Preparation activities in Phase I – Orientation, Assessment and Phase II – Asset Development. Job Preparation is planned for and conducted during the first three weeks of Career Scope services. The time spent in Job Preparation activities can be reduced or extended based on what the participant requires to prepare them to make employer contacts.
- The second two phases of Career Scope services occurs after Job Preparation when the participant begins their job search and is place in an employment pathway (Phase III). Phase III last until the participant becomes employed or is determined inappropriate for job search and referred back to DSHS for other services. Phase IV – Workers and Careers is a voluntary post TANF support program which can last up to one year.
4.1.6 What are Career Scope participation requirements?
Participants are expected to engage in activities designed to reflect a workplace-like environment in order to prepare them to interact with employers, enter employment and keep a job. Attendance, punctuality, participation and appropriate attire should all be considered.
- Each participant is required to participate:
- Daily (if in fulltime Work Search), or
- As directed in the IRP and agreed to with the ESD Career Scope coach (if in part time Job Search),
DSHS must begin the sanction process for non-participation if the participant fails to participate in Career Scope services, such as being referred back for failing to phoning in to get an excused absence 2 or more times. Good cause must be determined for the reasons the participant did not call in as well as the reasons why the participant did not participate. (For Good Cause information, refer to Handbook section 3.6 Sanctions.)
4.1.7 What are other considerations for accessing Career Scope services or other activities?
Participants may be referred to various "pathways" to access Career Scope services or other activities such as training, Community Services or Community Jobs. The referral and job search documentation procedures may differ. They may be referred to the Pregnancy to Employment Pathway or the LEP Pathway. For additional information on Pregnancy to Employment Pathway see section 5.1 or the LEP Pathway in section 5.2
4.1.8 Who provides Post Employment Career Scope services?
Employment Security staff and/or Career Scope coaches can provide post employment services to help participants who are employed to find full-time or better jobs. Refer to Chapter 4.2 Career Scope Services - Job Preparation/Work Search (Post Employment Services) for details.
Related WorkFirst Handbook Sections
- 2.1 Supports for WorkFirst Participants
- 3.3.1 IRP
- 4.2 Career Scope Services - Job Preparation/Work Search
- 4.3 Career Scope Services - On-The-Job Training
- 4.4 Career Scope Services - Work Experience
- 5.2 LEP Pathway
- 6.1 Resolving Issues