WorkFirst HandBook

Resolving Issues

6.6 Disabilities

Legal References:

The Disabilities section includes:

6.6.1 What are medical conditions?

This section includes information about medical conditions (physical, mental, emotional disorders or learning disabilities) that can interfere with a person's ability to work, prepare for work or look for work. Substance abuse/chemical dependency, which can also interfere with participation, is covered in the following section of the handbook, Substance Abuse 6.7.

6.6.2 Guiding Principles

We cannot approve deferrals or exemptions without objective medical evidence that documents what the parent can and cannot do.

Our goal is to promote consistent decisions, increased participation and better outcomes for WorkFirst parents with physical, mental or emotional conditions. Use these guiding principles when you learn a parent has a medical condition:

6.6.3 Basic Process

As shown in the Strengthening Deferrals: Basic Flow chart, WorkFirst will use a consistent process to respond when we become aware that a person may have a physical disorder (XM), a mental or emotional disorder (XG) or a learning disability (XJ). Throughout the process, we accommodate limitations and require the person to participate as full-time as possible.

Start by obtaining medical evidence so we know what the person can and cannot do. Get the medical evidence even if you know the person has applied for SSI on his or her own. We need the evidence to determine whether the person qualifies for a WorkFirst deferral or exemption and whether we will facilitate the person's SSI application.

Once the evidence is in, triage the case with a social service specialist as needed, and assign the case as follows:

6.6.4 How do I get medical evidence?

When the parent reports, or appears to have, a medical, mental or emotional condition that interferes with their ability to participate, obtain objective medical evidence from one of the primary or secondary medical professionals described in WAC 388-449-0010 to clarify what the parent can and cannot do.

Obtain the following information from the parent up front, so we can follow up as needed:

We may augment this medical evidence later if it appears the parent may qualify for SSI.

6.6.5 How do I complete the medical evidence IRP?

Complete the IRP using the OR eJAS component code requiring the parent to obtain medical evidence within 30 days. Offer to help the parent obtain the evidence as needed. Get supervisory approval before you give the parent more than 30 days to obtain medical evidence.

If needed, you can extend the time in 30-day increments with supervisory approval, if you also do the following:

The OR IRP template requires the parent to provide the DSHS 10-353 form or alternative medical evidence that provides the:

The OR IRP template also requires chart notes for the current medical condition unless the condition is expected to last for 3 months or less.

6.6.6 How do I pay for medical evidence?

We may use WorkFirst support services to pay for medical evidence when there is no other way to pay the cost. Make sure the parent understands that they do not need to pay the costs. Do not use WorkFirst support services to purchase medical evidence when:

Washington Apple Health should normally cover the cost of the medical exam and form completion. However, the medical professional may charge for copies of the parent's chart notes. It may be appropriate to pay for missed doctor appointments when we set up the appointment for the parent and the parent was not able to give the doctor a 24-hour cancellation notice.

We only pay for psychological exams and testing for parents who are on the SSI track. Further, if the person has worked with a psychologist or psychiatrist, we may be able to get sufficient information for an SSI referral from existing chart notes.

See categories 34 (testing/diagnostic) and 37 (medical exams/services) in the WorkFirst Support Services Directory for the types of medical exams and services we can purchase using support services.

6.6.7 How do I evaluate evidence and establish participation requirements?

Review the DSHS 10-353, WorkFirst Documentation Request for Medical/Disability Condition and any chart notes. If the parent provides alternative medical evidence, contact the doctor as needed to obtain the key information below.

  1. Determine if there are any conditions listed that limit the person's ability to work, prepare for work or look for work. If not, do a full-time IRP as described on the medical participation requirements chart.
  2. Complete or update the parent's EA screening as needed and determine if there are countable activities where we can avoid or accommodate the limitations. If so, document the condition, provide needed accommodations and do a full-time IRP with appropriate activities.
  3. Refer complex and longer-term cases to a social service specialist, using the RR eJAS referral code until the parent has a deferral or exemption.
  4. Determine the parent's hourly participation capacity based on the medical evidence and set participation requirements as shown on the medical participation requirements chart.
  5. See WorkFirst Handbook 6.8 , Exemptions, if the medical evidence shows the person's medical condition is chronic (will last 12 months or more) and severe (they can participate 10 hours or less per week). We will need to decide whether to refer the person to SSI and the person may qualify for a WorkFirst exemption or long-term deferral.

  6. If the person has filed an SSI application on their own, but does NOT have a chronic and severe condition, let the SSIF know so they can track the SSI application. However, we will not get additional medical evidence or provide formal SSI facilitation.
  7. Some parent's may have a DVR Plan. If so, coordinate their IRP with their DVR Plan. (See Social Services Manual and Reporting DVR Plan Hours.)
  8. Share information about any accommodations the parent needs to participate with the WorkFirst partner or contractor when you refer the parent to them for activities. This is allowable with the signed DSHS 14-012 Consent form.
  9. Establish the deferral or exemption end date based on the duration listed in the parent's medical evidence, not to exceed 12 months.
  10. Review the case when the deferral or exemption expires to determine whether the person may require another deferral or exemption. If so, obtain new medical evidence following the process above and update the EA Plan as needed.
6.6.8 eJAS codes

Depending upon the person's situation, use these eJAS codes:

6.6.9 Disabilities - Step-by-step guide
  1. The WFPS or WFSSS uses an IRP with the OR eJAS component code to request medical evidence (the DSHS 10-353 and chart notes or an alternative type of evidence listing diagnosis, duration, specific limitations, treatment plans and the number of hours per week the parent can work, look for work or prepare for work). Also obtain a signed DSHS 14-012 and the DSHS 14-050 .
  2. Complete an EA screening or plan update to determine accommodations the parent needs to access services and/or participate.
  3. The WFPS/WFSSS, based on the medical evidence and EA screening, determines:
    1. Whether we can mitigate or accommodate limitations and the parent can participate full-time.
    2. Whether to refer to a social service specialist with the RR eJAS component code for case management or a possible SSI referral.
    3. Participation requirements. (See the medical participation requirements chart for more details.)
    4. Opens the appropriate X eJAS component codes based on the duration of the disability, but not to exceed 12 months, and eJAS codes for other required activities.
    5. Updates the IRP and provides needed support services.
  4. If the person is suspected of having a LD, the individual is referred to the WFSSS who uses the eJAS learning needs screen:
    1. Uses all available information, personal observation, and Learning Needs note type in eJAS to determine if a LD may be the primary barrier to employment; and,
    2. If so, contacts the local Learning Disabilities Association of Washington, local community college or other LD provider to determine if it would be appropriate to refer the person for further evaluation and additional services. Enter RO when making a referral for LD services. Enter XJ if the person is participating in LD treatment.


Related WorkFirst Handbook Sections
Forms & Other Resources