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Direct Deposit Fact Sheet

Read The Facts and Apply for Direct Deposit

  1. Your money is electronically transferred into your bank account.

  2. Depending on your bank, the first direct deposit may take up to six weeks to establish. During setup time, a paper warrant (check) will continue to be sent.

  3. Direct deposit will be made within five days following:
    • The day correctly validated invoice services enter the SSPS system, or
    • The day non-invoiced services are authorized to be paid.

  4. The State of Washington does not charge you a fee for direct deposit. Check with your bank to find out if it will charge you a fee for direct deposit.

  5. You will receive an EFT (Electronic Funds Transfer) Remittance Advice close to the day your money is put into your bank account. Several days later, you will receive a detailed Remittance Advice from the Social Service Payment System (SSPS). Some banks provide a deposit slip that shows total amounts direct deposited.

  6. Any United States bank or credit union that participates in direct deposit of funds may be used for SSPS direct deposit.

  7. Complete and sign the Authorization Agreement for Direct Deposit form. Be sure to include your SSPS payee/provider number. Contact your financial institution to obtain the proper account and routing numbers for processing a direct deposit/electronic funds transfer.

  8. Complete and sign the required W-9 form included in this packet. The W-9 is not referring to the name on the bank account but to the payee's name and social security number.

  9. For State Supplemental Payments (SSP) through the Division of Developmental Disabilities (DDD), the W-9 needs to have the client's information. If the client is unable to sign the forms please sign for them stating your relationship (guardian, custodian, etc.).

  10. Direct deposit brochure (pdf).

  11. Mail the completed W-9 and Authorization Agreement for Direct Deposit form to:

               Department of Social & Health Services
               Administrative Services Division, SSPS
               Attn: Direct Deposit Desk
               P.O. Box 45812
               Olympia, WA 98504-5812
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Am I eligible for direct deposit?

You may be able to get direct deposit if:

  • Your authorization to receive SSPS payment is current

  • You have an open, stable bank account

  • You maintain the minimum balance required by your bank

  • Your bank accepts direct deposits

  • Your money does not go to someone else before you receive it like:
    • A protective payee, or
    • A parent for children in your care, or
    • A long term care employer payee

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What happens if I close my account, or the payment is not accepted by my bank for any reason?

A paper warrant (check) will be printed and mailed to the address on record at SSPS once the funds are returned to DSHS by your financial institution.

How can I prevent a delay in payment if I need to stop my direct deposit or have a bank account change?

Notify SSPS as soon as you know you will make a change to your bank account that will affect your direct deposit. Be prepared by finding out your bank's requirements before beginning direct deposit.

How do I change my Direct Deposit Account:

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Where do I get help if I have a problem with my direct deposit?

For questions about:

  • Direct Deposit Amounts — contact your authorizing service worker
  • Stopping or Restarting Direct Deposit — contact SSPS at (360) 664-6161

  • Bank Account Statements and Bank Account Rules — contact your financial Institution
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Modified: September 18, 2007
For information or comments about SSPS:
Contact SSPS
For more ways to get in touch with the Department of Social and Health Services:
DSHS Contact Information Web page.
Technical Site Comments:
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