Washington State Department of Social and Health Services Home page

Current Turnaround Times

Last Updated: September 18, 2014
 

Name & Date of Birth Based Background Checks

Type of Inquiry

Date Inquiry Received

Number of
Working Days to Process

General

September 11, 2014

5

Priority Processing:

New Hires

Initial Contracts

Initial Licenses

Approved Rushes

Developmental Disabilities

Community Protection

DSHS State Employees




September 15, 2014




3

Web Service

September 17, 2014

1

Adult Protective Services

September 18, 2014

2 hours

 

Fingerprint Based Background Checks

Item

Date Item Received

Number of
Working Days to Process

BCCU sending mailed fingerprint cards

September 17, 2014

1

BCCU processing fingerprint results for cards submitted to the WSP between August 1, 2014 and September 17, 2014*


September 8, 2014


8**

BCCU is conducting out of state research for fingerprint background checks with WIN Hits


September 8, 2014


8

BCCU processing interim fingerprint result letters for applicants to schedule Fingerprint Vendor appointments


September 15, 2014


3


*Fingerprint Background Checks that require research from Oregon and Montana can take up to three weeks for BCCU to receive a response.

 

** Days do not include those background checks where Oregon or Montana research is required.

 

Key Details:

  • Working days are Monday through Friday and exclude state holidays.
  • WSP takes up to 2 weeks to process resubmitted fingerprints due to poor print quality.
  • FBI's goal is to process resubmitted fingerprints within 24 hours after receiving. 
  • FBI takes up to 1 week to process national name and date of birth requests.
  • WSP and FBI do not return results to BCCU in the order submitted.

If you have additional questions, please contact us at bccuinquiry@dshs.wa.gov or 360-902-7555. Please have the following information ready in order for us assist you:

  • Date the forms were submitted to BCCU;
  • BCCU account number from box 4 of the authorization form;
  • Applicant's name and date of birth; and
  • Identify what type of background check it was, i.e. priority processing, standard or fingerprint based.

Due to the volume of inquiries received daily and the length of time it takes to provide this information over the phone or via email, we request you limit the number of status check requests to no more than three forms per inquiry. 

To receive the daily turnaround times, please join the BCCU ListServ