ABOUT CHILDREN'S

Impact on Providers

The Children's Administration is implementing a statewide automated child welfare information system called FamLink. This integrated system will support:

• Case Management
• Provider Management
• Payments

What changes will impact providers?

• Names and code numbers for services
• Issuance of Social Services Notices

What will remain the same?

• Most providers will continue to receive Social Service Notices from SSPS
• All providers will continue to receive invoices from SSPS for those services which are on an invoice system
• All providers who receive SSPS invoices will continue the current process to validate invoices

Issuance of Social Service Notices:

The Social Service Payment System will continue to issue Social Service Notices (also known as "authorizations") for ongoing services (includes foster care, most behavioral rehabilitation services, most child placing agency services, and child care. Effective dates on notices will be for a period of one month or less. Providers will receive their first notice at around the same time they normally do (before or soon after services begin). In the continuing months in which services are provided, notices will be sent around the 15th of the month. If a provider has been authorized to serve a child, continues providing services, and has not received notification to terminate services, CA will pay the provider for those services for the first 15 days of the next month.

Providers who continue providing services to CA clients should contact a child's social worker or the Regional Business office if they have not received a Social Services Notice by the 15 of the month. Business Office information for each Region is provided in the link below.

Resources

Contact the Regional Business Office and ask for a Fiduciary Specialist:
Fiduciary Supervisors Contact List

For questions related to SSPS Invoices, invoice validation and direct deposits, please contact the SSPS Help Desk at dshssspsweb@dshs.wa.gov or (360) 664-6161.