Impact on Providers
The Children's Administration is implementing a statewide automated child welfare information system called FamLink. This integrated system will support:
What changes will impact providers?
What will remain the same?
Issuance of Social Service Notices:
The Social Service Payment System will continue to issue Social Service Notices (also known as "authorizations") for ongoing services (includes foster care, most behavioral rehabilitation services, most child placing agency services, and child care. Effective dates on notices will be for a period of one month or less. Providers will receive their first notice at around the same time they normally do (before or soon after services begin). In the continuing months in which services are provided, notices will be sent around the 15th of the month. If a provider has been authorized to serve a child, continues providing services, and has not received notification to terminate services, CA will pay the provider for those services for the first 15 days of the next month.
Providers who continue providing services to CA clients should contact a child's social worker or the Regional Business office if they have not received a Social Services Notice by the 15 of the month. Business Office information for each Region is provided in the link below.
Contact the Regional Business Office and ask for a Fiduciary Specialist:
For questions related to SSPS Invoices, invoice validation and direct deposits, please contact the SSPS Help Desk at email@example.com or (360) 664-6161.