Contact Us
We are sorry! During high-volume periods, especially the first of each month, you may not be able to reach us by phone right away or you may get a recorded message about a problem with the number you have called. The numbers below are correct, just very busy. Please try your call again or send an E-mail.Top Requests
| Food or food stamps - (Basic Food) | 1-877-501-2233 |
| Find a local office | - - - - - |
| Replace a lost or stolen Washington EBT Quest Card | 1-888-328-9271 |
| Medicaid information for providers | 1-800-562-3022 |
| Medicaid information for clients | 1-800-562-3022 |
| Verify employment of a contracted care provider | 1-360-664-6161 |
| Verify employment of a DSHS employee | 1-360-725-5830 |
| Report fraud | 1-800-562-6906 |
| Report abuse or neglect | 1-866-363-4276 |
| Newhire reporting - (Child support) | 1-800-562-0479 |
| Answer phone - (Benefit questions for current clients) | 1-877-980-9220 |
| Child support community relations | 1-800-457-6202 |
| Background checks | 1-360-902-0299 |
Save time! Send your mail directly to the right address:
Benefits application or eligibility questions:Mail: DSHS Customer Service CenterP.O. Box 11699 Tacoma, WA 98411-9905 |
Medicaid or provider billing questions:Mail: Health Care Authority (HCA)P.O. Box 45502 Olympia, WA 98504-5502 |
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Websites |
General InformationSend an E-mailMail: DSHS Constituent Services PO Box 45130 Olympia, WA 98504-5130 Phone: 1-800-737-0617* |
| * Most offices are open Monday - Friday, 8:00 AM - 5:00 PM and closed on weekends and holidays. |
