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Incentives and Alerts for Improving Substance Abuse Treatment in Washington State

The Division of Behavioral Health and Recovery (DBHR) is currently working with researchers at Brandeis University to examine the impact of financial incentives and client-specific alerts on agency performance. Agency performance refers to the percent of clients receiv­ing recommended levels of services in a timely fashion.  This study is funded by the Na­tional Institutes of Health.

Starting October 1, 2013 and continuing for 18 months, treatment agencies will be randomly assigned to receive one, both, or neither of these interventions:

  • For agencies providing outpatient/intensive outpatient, detoxification, or residential treatment that are random­ized into the alerts arm of the study, weekly alerts will provide them with a list of clients who have not received the recommended levels of services, along with information to help meet performance goals.
  • For agencies randomized into the incentive arm of the study, fi­nancial incentives will be awarded based on an agency’s achievement of benchmark levels of performance or on the agency’s degree of improvement.


General Information

Financial Incentives



Agency-Specific Information

Questions?  Contact Kevin Campbell at CampbKM@dshs.wa.gov or (360) 725-3711.