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Developmental Disabilities Home > Projects > Case Management Information System (CMIS) Project

Case Management Information System (CMIS) Project

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The goal of the Case Management Information System (CMIS) Project is to provide automated support for many of the case management activities used while serving clients of the Division of Developmental Disabilities (DDD), Home and Community Services Division (HCS), and the Area Agencies on Aging (AAAs).

How do these phases affect people?

Like the DDD Assessment Project, the CMIS Project Phases IV and V will add enhancements to the CARE System that will benefit CARE users in DDD, HCS and AAAs.  Representatives from these three areas are working on the project.
Unlike the DDD Assessment Project, individuals receiving services from DDD, HCS and AAAs will not be directly impacted by the CMIS project.

CMIS Phase IV

Implementation: March 31, 2008

What’s New with Phase IV

As of March 28, 2008:

  • System changes and testing are complete.
  • Training for counties is complete. This includes helping to make sure that the counties are prepared for the upcoming changes to the County Service Authorization process.
  • Hands-on Training on the system changes is complete for users, including Case Managers and Social Workers across the state.
  • Formal and informal project communication continues.

Overview of Phase IV

Assessments are conducted at specific intervals, but interaction and intervention is often needed between assessments. To provide for effective monitoring of case status and service plans between assessments, Phase Four will:

  • Move much of the data from the Common Client Database (CCDB), Voluntary Placement Program and Specialized Clients information systems into the new CMIS system, and retiring those systems. This will reduce the number of systems the case manager has to access.
  • Develop a system of “ticklers” and alerts to cue case resource manager action at specific intervals based upon client need.
  • Replace current paper processes with an automated process for Exception to Rule (ETR), Prior Approvals and Waiver Requests.
  • Develop a consistent, reliable and automated process for counties service authorizations statewide.  
  • Develop initial case management reports.

Schedule:

Gather requirements, design and develop computer code

09/22/06 – 12/19/07

Test CMIS IV

12/03/07 – 03/17/08

CMIS IV Staff Overview Presentations

10/01/07 – 02/15/08

CMIS IV Hands-on Training

03/01/08 – 03/28/08

Implement CMIS Phase IV

March 31, 2008

Post-Implementation Support

03/31/08 – 4/30/08

 

Communication Products:

County Human Services Resources:

CMIS Phase V

Estimated Implementation: May 4, 2009

Phase Five has been funded for July 2007 – June 2009. This phase will build upon the work done in the previous four phases and automate processes for:

  • Incident Reporting
  • Individual and Family Services
  • Planned Action Notices (PANs)
  • Quality Assurance
  • Capacity Management
  • Ticklers
  • Reports

Schedule:

Determine high-level scope of changes

7/1/07 – 11/30/07

Gather requirements

10/1/07 – 10/27/08

Design and develop computer code

6/2/08 – 12/31/08

Implementation Planning and Execution

7/1/08 – 5/1/09

Test changes

1/5/09 – 4/15/09

Train staff

4/1/09 – 5/1/09

Implement CMIS Phase V

5/4/09

Post-Implementation Support

5/4/09 – 6/5/09

What’s New on Phase V

As of January 2008:

  • Work has started to identify the system requirements.  These requirements explain how the system will be changed by this project.
  • Requirements for Incident Reporting and the Individual and Family Services programs have been gathered and approved.
  • Requirements for Planned Action Notices are in progress. 
  • System design work is in progress.

Project History

An audit by the Joint Legislative Audit and Review Committee (JLARC) in June 2003 recommended that ADSA create a plan to develop a case management information system. That plan was submitted in December 2003 (Developing a Case Management System (12-31-2003).
The CMIS Project Phases four and five are logical extensions of the DDD Assessment Project, and are building on the successes of the first three phases.  The timeline for all these phases are shown below:

CMIS Phases

For More Information:

Bob Morris, Program and Policy Director (360) 725-3457
Ron Mayo, Project Manager (360) 725-2386


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