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Quality Assurance
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The goal of quality assurance is to advance the values of Health and
Safety, Power and Choice, Status, Integration, Relationships, and Competence
in the lives of people with developmental disabilities. The division
will accomplish this by:
- Communicating with people we support and their families, advocates,
providers, legislators and others.
- Using quality, outcome-based strategic planning.
- Making decisions which use client satisfaction, incident information,
fiscal and other data.
- Working with those we support, their families and providers, to
reduce the rate of serious incidents.
- Monitoring provider compliance with agreed upon standards.
- Providing training to people we support, their families and providers.
- Engaging in continuous quality improvement.
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In order to assure that quality services are sought, provided,
paid for and continually improved, specific QA
outcomes must be achieved for participants and their families
by DDD in cooperation with the counties and the contractors/providers.
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Quality is Everyone's Business - An Accountability Report from the Division of Developmental Disabilities 2006 (9/2007)
Quality is Everyone's Business - Accountability Report from the Division of Developmental Disabilities 2007 (October 1, 2008)
DDD Response to State
QA Advisory Committee [32 KB  ]
Quality Assurance
Guidelines [80 KB ]
Quality Assurance Responsibilities
Find care giver alerts and other health and safety tips from the
Office of Quality Assurance under "Flyers" at: www1.dshs.wa.gov/ddd/publications.shtml
For more information about the Office of Quality Assurance and Self-Directed
Services, contact Janet Adams at 360-725-3408 or by email at adamsje@dshs.wa.gov.
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Last updated: August 17, 2009 | Privacy Notice
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