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Working Connections Child Care (WCCC) Manual

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How To Use The WCCC Manual


INTRODUCTION

FEATURES of the WCCC Manual

SEARCH TIPS and TECHNICAL INFORMATION about how to use this web site


INTRODUCTION

AUDIENCE:  The Working Connections Child Care (WCCC) Manual contains the Washington Administrative Code (WAC) and general procedures for workers to follow when determining eligibility for people who want subsidized child care to work, look for work or become prepared for work in Washington State.  The primary audience for the WCCC Manual is financial service specialist staff  in local Community Service Offices (CSOs) and Home and Community Services (HCS) offices of the Department of Social and Health Services (DSHS) in the state of Washington.

ORGANIZATION:  The WCCC Manual is organized into specific categories.  Some of the larger categories are separated into sections.  The majority of the categories reflect the various elements that are used in determining a person's eligibility for child care

Within each category or section web page there is a distinct organizational structure.

Purpose - describes what is contained in the category or section

"WAC-in-a-box" - Administrative rules for the category or section

GUIDELINES - General information that may be needed to explain the reasons for a particular rule.

WORKER RESPONSIBILITIES - Specific instruction or information needed by a financial worker when determining eligibility.  Content may include:

  • Information about how to perform certain eligibility steps
  • Examples of how the rules or policies are applied in more complicated situations
  • Charts
  • Other content which assists the worker make the correct eligibility determination

FEATURES OF THE WCCC MANUAL

TABLE OF CONTENTSThe Table of Contents (TOC) displays the name of every category and section of the WCCC Manual. The TOC also displays the WAC number and title for most  WAC contained in the manual.  A hyperlink from each listing will take the reader directly to the item in the manual.  

WASHINGTON ADMINISTRATIVE CODE (WAC): The WAC are the rules which govern determination of eligibility for Washington State.  The WAC is under the authority of the Statute Law Committee, Office of the Code Reviser - on the web at http://www.leg.wa.gov/CodeReviser.

SITE MAPThe site map lists all of the web pages within this web site with a hyperlink to each page.  Some pages are for the purpose of storing obsolete information in case it's needed for hearings at a later date such as "Archived Page List" and the "Previous version" links placed in current pages.  Some pages are only available through the Site Map or this page - such as how to download and install the Adobe Acrobat Reader or instructions for using the "Find on this page" function of the browser to search through a particular web page. 

The Site Map provides a streamlined means of getting to a manual section.  It lists just the names of the Categories and special sections  in the manual with a link to the Category or, for those categories with multiple sections, the Category TOC.


USEFUL INFORMATION

BROWSERSThe manual is checked on Microsoft Internet Explorer 5.0 and Netscape Communicator 4.7.  If you are using an older version of either of these browsers or a different product for a browser you should have little difficulty viewing the web pages in this site.  If you do experience problems, we will soon be providing the web pages as Adobe Acrobat Portable Document Format* (.pdf) and Microsoft WORD (.doc) files.  For other readability issues, please contact us and we will provide the content in another format.

*For more information, go to "What Are PDF Files?"

Click for more browser information --> binoculars

SETTINGS:  

Screen resolution:  The manual is designed to display best on computer monitors in general use in DSHS CSOs and HCS offices.  These monitors have a standard resolution of 640 X 480 pixels.  The web site uses tables set to 85% of screen size for all content.  As a result, monitors set to a higher screen resolution will display as significant amount of white space to the right of the text on any specific page.

Text size:  If you are using Microsoft Internet Explorer 4.0 and above and you want larger or smaller letters on your screen, click on "View" in the top line of the screen,  then click on "Text Size" to change to larger or smaller font sizes.  If you are using Netscape Communicator/Navigator 4.7 and above, click on "View" and select "Larger" or "Smaller".

HOW TO FIND WORDS AND PHRASES IN THE WCCC MANUAL 

To quickly find specific references in the WCCC Manual website, the "Find" function of the browser is the most useful tool.  

There are currently three web pages in the WCCC Manual web site that contain information from all pages in the web site.  These pages are the Table of Contents or Rule (WAC)

To use the "Find" feature on one of the pages listed above:

  • Click on "Edit" in the tool bar
  • Click on "Find on this page".
  • A dialog box will appear.  Type in the word or phrase you a looking for.  (Note:  This function works best if you are not too specific - use a keyword instead of a whole phrase.)  The program will search through the web page you are looking at for the word or phrase you've typed in.  (A web page can be several paper pages long.) 
  • If the word or phrase is in the web page, it will appear as a highlighted word on the screen.
  • If the instance of the word isn't what you're looking for, click on "Find next" in the dialog box.
Note: Sometimes the highlighted word may be hidden under the dialog box.  If that happens, just click on the top bar of the box, and holding down the mouse button, drag the dialog box to another place on the screen.  Release the mouse button and you can continue with your search. 

Once you have found the word or phrase in the context of your search, click on the hyperlink and you will go directly to the WCCC Manual web page where the word or phrase is used.

VIEWING PAGES IN ADOBE ACROBAT READER

Click here for instructions on how to download and install Adobe Acrobat Reader.  You may want to use this free application from the Adobe Company to view and print pages from the WCCC Manual website in a style that looks like the paper copy.

PUBLICATION  and CONTACT INFORMATION

Washington State Department of Social and Health Services
Economic Services Administration
Information Technology Division
Email:   EAZMail@dshs.wa.gov
Write:    PO Box:  45893
              Olympia, WA  98504-5
893

 

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You can email your questions or comments about the Working Connections Child Care Manual to us at: EAZMail@dshs.wa.gov
For more ways to get in touch with the Department of Social and Health Services go to the DSHS Contact Information web page. Privacy Notice