Search

Contact DSHS Privacy         Access state agencies and government information Driving Directions to ODHH

OFFICE OF THE DEAF AND HARD OF HEARING Announcement The Office of the Deaf and Hard of Hearing (ODHH) is pleased to announce the release of the new updated Washington Relay website. Our updated Washington Relay website has been redesigned with a fresh new look and has updated information about our latest products and services. Additionally, our updated Washington Relay website provides access to the consumer complaint form, the database profile form, and contact information to ensure that Washington relay customers are appropriately served and satisfied with the current service features. To view the updated Washington Relay website, please go to the following web link for more information: www.washingtonrelay.com. If you have questions, contact Steve Peck at E-mail: askwashingtonrelay@dshs.wa.gov, VP: 360-339-7382 or V/TTY: 800-422-7930. Announcement Exciting news: the long awaited DeafBlind Communicator is now available to Washington State deaf-blind constituents! See the DSHS news release! http://www1.dshs.wa.gov/mediareleases/2009/pr09094.shtml Announcement Accessible links to Swine Flu information can be found at: http://www.nad.org/Accessibleswineflueinfo Announcement DSHS has released a Request for Qualifications and Quotations (RFQQ) for the provision of Sign Language Interpreter Services. To view this RFQQ, please click here for the RFQQ Document and here for Exhibit B – Sample Contract or register with Washington’s Electronic Business Solution (WEBS) at www.ga.wa.gov/webs. Please watch this website or the WEBS website for any updates to this RFQQ. If you register on WEBS, look for Commodity Code 9747 - Language Translation & Interpreting Services. Commodity Code 9747 is for ALL Interpreting Services, including Sign Language AND Spoken Languages.      Update: RFQQ 0945-004 has been amended to include the following documents:      Amendment 1 – Questions and Answers and updated Procurement Schedule (PDF file 516KB)      Amendment 2 – Updated Procurement Schedule (PDF file 44KB)      Amendment 3 – Revised Procurement Schedule (PDF file 47KB)      Exhibit D – Interpreter Referral Agency Bid (PDF file 42KB)      Exhibit E – Freelance Interpreter Bid (PDF file 34KB)      Exhibit F – Pricing Sheet (PDF file 18KB)      Exhibit G – Interpreter Pool Roster (PDF file 14KB) Announcement The Federal Communications Commission (FCC) has produced a video in American Sign Language (ASL) to explain the new ten-digit numbering requirements and emergency call handling procedures for Internet-based telecommunications relay services. To view the ASL video go to the following web link: http://www.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html. Announcement ODHH is pleased to announce its Directory of Services for the Deaf, Hard of Hearing and Deaf-Blind. The directory is available in regular print, large print and in Microsoft Word format. You can view the Directory of Services on our Publications page. Announcement The Office of the Deaf and Hard of Hearing (ODHH) Strategic Plan for 2009-2013 explains what we will be doing for you in the next several years. You can download the Strategic Plan for 2009-2013 at http://www.dshs.wa.gov/pdf/ms/strategic/2009-13/Adm/ODHH.pdf. Deaf-blind individuals can request a Strategic Plan in alternative format. odhh@dshs.wa.gov Please contact Eric Raff at rafferic@dshs.wa.gov if you have any questions about the Strategic Plan.   Who we serve The Office of the Deaf and Hard of Hearing (ODHH) provides services to the deaf, hard of hearing and deaf-blind communities throughout Washington State. Where we serve them ODHH contracts with five regional service centers with seven offices, located in Seattle, Tacoma, Vancouver, Pasco, Spokane, and Bellingham, to provide case management, advocacy, workshops, information and referral, education and training, and outreach services to clients and their families. How we serve them We maintain a comprehensive information and referral system for deaf and hard of hearing people around the state through our office and in partnership with regional service centers for the deaf and hard of hearing. Through this system and our close work with all DSHS divisions and agencies, we facilitate contact between DSHS programs and the deaf and hard of hearing communities. Additionally, ODHH contracts for Telecommunications Relay Services which provides telecommunications access through trained relay call agents to persons with specialized communications equipment distributed by ODHH or purchased by persons with hearing loss from retailers. The Telecommunications Access Service (TAS) distributes equipment such as TTYs (Teletypewriters), TTYs with Braille, amplified phones, hands-free dialing equipment, PC-based video cameras and signaling devices to deaf, deaf-blind, hard of hearing and speech impaired persons. Local Community partnerships Our office provides technical assistance regarding deafness and TTY usage to DSHS staff and other interested agencies. We help identify local, regional, and state services, which are available for the deaf and hard of hearing populations, and provide resources for interpreting, captioning and amplification services for DSHS clients. How to access services Contact ODHH for information at: (360) 902-8000 Voice/TTY (800) 422-7930 Voice/TTY (360) 902-0855 Fax Email Address: odhh@dshs.wa.gov Contact ODHH by Video at: Video Phone IP Address: 65.113.246.110 VP200 Phone Number: 360-339-7382 Contact DSHS Headquarters at: (360) 586-0609 Voice/TTY Map/Directions to ODHH Driving Directions to ODHH. ODHH mailing address: PO Box 45301, Olympia, WA 98504-5301 Modification Date: 06/30/2009 Ask ODHH for more information about service offerings. For more ways to get in touch with the Department of Social and Health Services go to the DSHS Contact Information web page. Technical Site Comments: DSHS Webmaster.