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| WA Relay ServicesFederal Communication Commission (FCC) –Title IV of the Americans
with Disabilities Act requires the telecommunication relay services.
The FCC oversees Title IV. States and telecommunication providers are
responsible to provide telecommunication relay services. The intent is
to ensure that people with hearing loss and speech disabilities achieve
functionally equivalent access to telecommunication services. The FCC
establishes rules and makes decisions that impact the people with
hearing loss and speech disabilities, states, telecommunication
providers and relay providers. The FCC is required to gather public
comments before making these rules and decisions. The FCC regulates
Telecommunication Relay Services (including CapTel Relay),
Internet-based relay services and video relay services. At this time,
states are responsible for the provision of telecommunication relay
services only. National Exchange Carrier Association (NECA) - All telecommunication
providers are required to contribute using a “carrier contribution
factor” every year. It is less than one percentage (>1%) of its’
revenue deposited into a Telecommunication Relay Service (TRS)
Interstate fund managed by NECA on behalf of the FCC. This contribution
fulfills the telecommunication providers’ obligation to provide relay
services as a way to simplify the implementation complexity of the
Americans with Disabilities Act; Title IV. The NECA TRS Interstate fund
reimburses all relay providers (TRS, IP and VRS). NECA reimburses TRS
relay providers and pays for 51% of interstate calls
(Washington-to-another state) on a price-per-minute (PPM) basis. The
state of Washington ODHH pays for 49% of interstate calls and 100% of
intrastate calls (calls within Washington). Washington Utilities & Transportation Commission This is the most current listing of approved Relay Services providers certified by the Federal Communications Commission (FCC) or maintains eligibility as part of a state TRS program:
(f) FCC Certified (n) NECA Certified ♦ FCC-Certified through GoAmerica √ Services offered by the relay provider * See provider website † Hearing callers are encouraged to use the toll-free numbers in the table above to connect to their preferred relay provider to reach a deaf or hard of hearing person at their home or office. When connected to the VRS provider, the Video Interpreter (VI) will request the receiving party's VP number, IP address or direct VP toll-free number in order to process the video call. Spanish Relay Services
Contact ODHH for information at: (360) 902-8000 voice/TTY or (360) 753-0699
TTY or 1-800-422-7941 TTY.
Modification Date: 2/17/2009
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