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Relay ServicesFederal Communication Commission (FCC) –Title IV of the Americans
with Disabilities Act requires the telecommunication relay services.
The FCC oversees Title IV. States and telecommunication providers are
responsible to provide telecommunication relay services. The intent is
to ensure that people with hearing loss and speech disabilities achieve
functionally equivalent access to telecommunication services. The FCC
establishes rules and makes decisions that impact the people with
hearing loss and speech disabilities, states, telecommunication
providers and relay providers. The FCC is required to gather public
comments before making these rules and decisions. The FCC regulates
Telecommunication Relay Services (including CapTel Relay),
Internet-based relay services and video relay services. At this time,
states are responsible for the provision of telecommunication relay
services only. National Exchange Carrier Association (NECA) - All telecommunication
providers are required to contribute using a “carrier contribution
factor” every year. It is less than one percentage (>1%) of its’
revenue deposited into a Telecommunication Relay Service (TRS)
Interstate fund managed by NECA on behalf of the FCC. This contribution
fulfills the telecommunication providers’ obligation to provide relay
services as a way to simplify the implementation complexity of the
Americans with Disabilities Act; Title IV. The NECA TRS Interstate fund
reimburses all relay providers (TRS, IP and VRS). NECA reimburses TRS
relay providers and pays for 51% of interstate calls
(Washington-to-another state) on a price-per-minute (PPM) basis. The
state of Washington ODHH pays for 49% of interstate calls and 100% of
intrastate calls (calls within Washington). Washington Utilities & Transportation Commission Video Relay Service (VRS) Providers List Though many of our faithful readers know that VRS is available through Sprint Relay and Sorenson Relay, they may not be aware that there are other VRS providers to choose from. Here is an update listing of all VRS providers:
Please note that some VRS providers require establishing a video user profile to obtain a user ID number or personal 800 number. The hearing caller will need to provide the Video Interpreter (VI) either a static (unchanging) I.P. address, ID number or personal 800 number to contact the deaf video user and/or to leave a video message. Contact ODHH for information at: (360) 902-8000 voice/TTY or (360) 753-0699
TTY or 1-800-422-7941 TTY. Adobe Acrobat Reader is required to view PDF files. You can download it for free. Realplayer is needed to view downloadable video. Realplayer is free.
Modification Date: 4/22/2008
Ask ODHH for more information about service offerings. For more ways to get in touch with the Department of Social and Health Services go to the DSHS Contact Information web page. Technical Site Comments: DSHS Webmaster. |