Alert 055

ACES ALERTS


055: EFT TRANS FAILED - NO ACCT - ALT. PYMT ISSUED


Effective August 1, 2002: This Alert is No Longer Valid or Generated by ACES

This alert is generated when a live dollar transaction is returned for Reason R03 – No Account or Unable to Locate Account. No user action is needed to authorize a replacement.

ACES will change the issuance method to EBT or WAR depending on the case situation and issue a replacement automatically.

If the prenote was sent on the head of household, the user should review account information recorded on the (RES1) to determine if a discrepancy exists and follow up with the client as needed. If the prenote was sent on a payee, the alert is informational since resource information on payees is not recorded in ACES.

DISPOSITION

User