ACES ALERTS

139: SDX SHOWS CLIENT IS DECEASED

A two-tiered alert generated when the SDX interface file shows the client has died but the same client does not have a death date on the DEM2. This alert will only be generated if the client is active and is not being auto-closed, or if the client is on AUs with other recipients. The user must investigate the discrepancy, verify the date of death, and update the DEM2. 

SDX and BENDEX alert. 

DISPOSITION

User.

PROCEDURE

1.      View the second tier of the alert by entering a [Y] in the Sel field and pressing <F13> to view the SDX information.

2.      The SDX1 displays the Death Date listed for the client. The user must verify the accuracy of the information before acting on the alert.

3.      If the client is deceased, enter [the date of death] on the DEM2.

4.      Confirmation of this action will remove the client from the household or close the AU. If the person is head of the household, the user must add a program before coding the death information if there are other open cases.

5.      Document the action taken and disposition the alert.