Alert 210

ACES ALERTS


210: ER / RECERT NOT AUTO SCHEDULED-SCHEDULE IS FULL


DESCRIPTION

 

This alert generates when ACES is unable to AUTO schedule the eligibility review / recertification appointments. This happens when the user’s schedule is full at the time the system schedules the appointments.

 

For scheduling information, see Scheduling – Scheduling Recertification/Review Appointments.

 

See the ACES Production calendar for the dates eligibility review letters are sent.

 

PROCEDURE

 

1.    Review case to determine if the client has completed a review.

 

2.    If a review is needed, schedule an appointment following the steps in Scheduling – How do I update a Daily Schedule?

 

DISPOSITION

 

Enter [Y] in the D field and <TRANSMIT>.