Alert 262

ACES ALERTS


262: ER INTERVIEW APPT NOTICE NOT SENT - SCHEDULE MANUALLY


DESCRIPTION

 

This alert generates when the following Eligibility Review appointment letters were not sent:

 

o    LTR 013-01 (Office Appointment for ER)

 

o    LTR 013-02 (Phone Appointment for ER)

 

o    LTR 013-03 (Weekly Appointment for Eligibility Review)

 

PROCEDURE

 

1.    Determine the type of appointment that is needed and schedule the appointment manually by following the steps in the Scheduling – How do I schedule or reschedule a date and time specific intake appointment in mainframe?

 

DISPOSITION

 

Enter [Y] in the D field and <TRANSMIT>.