ACES ALERTS

278: SSN MISMATCH. VERIFY SOLQ

Effective January 20, 2008: This Alert is No Longer Valid or Generated by ACES

This is a single tier alert generated when a mismatch is found between the SSN displayed on the DEM1 screen and the SSN cross-matched with the Name and DOB.

DISPOSITION

User (Enter "Y" in the Disposition field)

PROCEDURE

Review the case to determine the correct SSN and update the case record as appropriate.