Alert 317

ACES ALERTS


317: SIXTY DAYS HAVE PASSED SINCE THE SSN APPLICATION DATE


DESCRIPTION

 

This alert generates 60 days after the date coded in the SSN App Date field on the DEM1 screen. 

 

PROCEDURE

 

For more information on social security number requirements, see EAZ Manual WAC 388-476-0005 Social Security number requirements.

 

1.    Review the case to see if an SSN has been reported for the client. 

 

o    If an SSN has been reported:

 

    Verify the SSN through SOLQ.

 

    Update the DEM1 screen SSN1 field with [the verified social security number] and the V field with the [appropriate verification code].

 

o    If no SSN has been reported:

 

    Send a request for information letter asking for the SSN or documentation from SSA of the current SSN application status allowing the client about 15 days to return the information.

 

    Set an ECR tickle for 15 days out to review the case for the SSN information and determine if there is Good Cause for not providing an SSN.

 

DISPOSITION

 

Enter [Y] in the D field and <TRANSMIT>.