Alert 351

ACES ALERTS


351: AU TERMINATED / CLOSED OVERNIGHT


DESCRIPTION

 

This alert generates when an AU is closed during overnight batch processing.  

 

Line two of the alert description includes the reason the AU closed and the month impacted. 

 

PROCEDURE

 

1.     Review the circumstances that caused the AU to close.  To review the case:

 

o    Enter Option B - AU / Client Inquiry in the S field.

 

o    Press <F15> and the STAT screen displays.

 

o    Review the closing code on the STAT screen to determine the reason the AU was closed.  For information on reviewing or inquiring on an AU, see Inquiry – ACES Client Inquiry.

 

2.     If further action is required, update the case as needed. 

 

DISPOSITION

 

Enter [Y] in the D field and <TRANSMIT>.