ACES ALERTS

404: ANOTHER CSO UPDATED SHARED AU

DESCRIPTION

This alert generates when a shared case is updated, unless the worker taking the action is a Customer Service Center (CSC) worker.  For more information about shared cases, see Shared Cases. 

PROCEDURE

1.     Review the case and determine if additional case actions are required.

DISPOSITION 

Enter [Y] in the D field and <TRANSMIT>.