Alert 415

ACES ALERTS


415: DUE DATE REFLECTS LAST RECURRING APPOINTMENT


DESCRIPTION

 

This alert generates the day after a recurring appointment is scheduled from the SCHR screen. The second line of this alert indicates the date the appointment last occurred.

 

The due date displays up to 12 weeks out depending on how far ahead of time the user has scheduled the recurring appointment. The due date is the same date as the last date that is blocked on the user’s schedule.

 

This alert reminds users to update recurring appointments on their schedule before ACES begins scheduling eligibility review appointments. See the ACES Production calendar for the dates eligibility review appointment letters are sent.

 

PROCEDURE

 

1.    If a recurring appointment needs to be extended or scheduled, follow the steps in Scheduling – How do I schedule a recurring appointment?

 

DISPOSITION

 

Enter [Y] in the D field and <TRANSMIT>.