Case Actions
DSHS Home Page
 
Search     for:


DSHS Home    Acronyms    Alerts    Screens    WAC Number Index    WCCC

Case Actions


Revised March 12, 2014



Case Actions

What is Case Actions?

 

What type of cases can be processed through Case Actions?

 

How do I access Case Actions?

 


 

What is Case Actions?

 

·         Case Actions helps simplify case processing. Client information displays in clear web page layouts. Often, information for the entire household displays on the same page.

 

What type of cases can be processed through Case Actions?

 

·         Pending and/or active AUs can be processed through Case Actions.   

 

How do I access Case Actions?

 

·         Case Actions can be accessed from 4 areas.

 

o    From the Welcome Back  page enter the Client ID and select Case Actions in the Select a Page field. 

 

o    From the Welcome Back page enter the AU ID and select Case Actions in the Select a Page field. 

 

o    From the Client >> Summary  page, select Case Maintenance then Case Actions

 

o    From the Assistance Unit>>Summary page, select Case Maintenance, then Case Actions.

 

Modification Date: March 12, 2014