Change of Circumstance
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Change of Circumstance

Revised March 12, 2014

Change of Circumstance

How do I process Change of Circumstances?



How do I process Change of Circumstances?


·         To process change of circumstances take the following steps:


1.    Go to the Case Actions page. See How do I access Case Actions?.


2.    From the Case Actions page, in the Change of Circumstances section choose the benefit month to be changed from the Benefit Month drop down menu.


3.    Click the Start Changes link.


4.    Continue through the change process by using the Navigation pane.  For more information on navigating, see How do I navigate in Case Actions?


5.    When all changes are complete, click Review in the Navigation Pane.


6.    If there are no Errors on the Review summary, click Eligibility on the Navigation Pane.


7.    On the Eligibility summary page, a Details   link displays to the right of any AUs that are currently active. Click the Details   link.


o    Review the Eligibility Details for each AU

o    If all looks correct, click Commit Changes


8.    A window appears saying Session committed successfully.  Click OK.


9.    To exit the Case Actions page, click the Close button.


Modification Date: March 12, 2014