Office of Financial Recovery

Revised November 2, 2011

What is OFR?

What information does ACES send to OFR?

What information does ACES receive from OFR?

How does OFR process SSI Interim Assistance Reimbursement payments?

What action is required by workers for the OFR interface?

What is OFR?

·         The Office of Financial Recovery (OFR) is the centralized collection agency for the Department of Social and Health Services (DSHS) programs.  For more information about OFR, see Financial Services Administration website.

What information does ACES send to OFR?

·         Benefit Error Groups (BEG) that have been verified or authorized by the user are sent daily to OFR’S Accounts Receivable Management System (ARMS).

·         The daily obligation referral information ACES sends to OFR includes:

o    AUID Number(s)

o    CLIDs of the active clients participating in the AU (at the time the overpayment occurred)

o    Social Security Numbers (SSN) of the active clients participating in the AU

o    Client demographic data of the active clients participating in the AU (at the time the overpayment occurred)

o    Household address information

o    Household Primary Language code

o    ACES program, program type and medical coverage group codes

o    Income information

o    Resource information

o    Effective dates

o    Overpayment(s) by month

o    Overpayment reason code

·         For more information about BEGS, see EAZ Manual – WACs 388-410-0001 through 388-410-0040. 

What information does ACES receive from OFR?

·         ACES receives overpayment recoupment information monthly from OFR’s Accounts Receivable Management System(ARMS). 

·         ACES updates the CAFI/FSFI screen to reflect the recoupment amounts and sends the appropriate change letter.  For more information, see

EAZ Manual - BENEFIT ERRORS - RECOVERY THROUGH MANDATORY GRANT REDUCTION or

EAZ Manual - WAC 388-410-0033 How and when does the department collect a Basic Food or WASHCAP overpayment?

How does OFR process SSI Interim Assistance Reimbursement payments?

·         When an Aged, Blind, or Disabled client begins receiving SSI, and the initial SSI check is sent to the state.  OFR

o    Determines the assistance recovery amount,

o    Deducts allowable client attorney fees,

o    Sends any balance remaining to the SSI client.

·         For more information, see EAZ Manual - WAC 388-474-0020 What can an Aged, Blind, or Disabled (ABD) cash assistance client expect when Supplemental Security Income (SSI) benefits begin?

What action is required by workers for the OFR interface?

·         The OFR interface does not require any worker updates or changes to a case.