Processing Alternatives (PAL) - Cash Assistance
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Processing Alternatives (PAL) - Cash Assistance


Revised December 13, 2011



Purpose: This category contains instructions for processing cases when ACES must be modified to ensure correct benefits are issued. Use these processing alternative processes when there is a system error or when a policy change is effective before ACES has been programmed to correctly handle the case. If you need further assistance, contact OSD Customer Support at 360-664-4560.

Deeming from Citizen Child to Undocumented Child (PR 4290)

F01 20-Year Old Non-Student Approved (PR 4910)

Fleeing Felon with WorkFirst Sanction ABEND (PR 5239)

Multiple Prorations During a Month (PR 3248)

 


Deeming from Citizen Child to Undocumented Child (PR 4290)

Program and Medical Coverage Group: TANF

See Aliens and Income Eligibility and Budgeting.

Situation:

 

When an undocumented child is added to a cash AU, ACES is deeming income from citizen children in the AU to the undocumented child. This income should not be deemed, as siblings are not financially responsible for each other.

Workaround:

 

1.    The incorrectly deemed amount is the difference between the grant with the ineligible household members and the grant without the ineligible household members.

 

2.    Users must add the income back in by coding it as OA (Other Countable CA / MA Only) on the (UNIC) / (UNER) of the person with the income.

 


F01 20-Year Old Non-Student Approved (PR 4910)

Situation:

 

Dependent child over age 18 may be approved for TANF even though school attendance requirements are not met. The approval appears to be based on historical student data contained on the client's ALAS screen even though the current student status on the DEM2 screen is coded as NO (Not a Student).

Workaround:

 

Code the client as a FT student on DEM2 in order to access the ALAS screen and delete the student data, then return to DEM2 to set the student status indicator back to NO.

 


Fleeing Felon with WorkFirst Sanction ABEND (PR 5239)

Situation:

 

In some cases, when a client with a WorkFirst sanction is coded on the DEM3 screen as being a fleeing felon, a system error causes an abnormal end (ABEND).

 

Workaround:

 

To prevent the ABEND from occurring when working a case with a fleeing felon who is in WorkFirst sanction, take the following steps:

 

1.    Before entering the fleeing felon information, go to the client’s WORK screen and remove the WorkFirst sanction information. Use REMARKS to document the reason for this action.

 

2.    Call the DEM3 screen and enter [Y] for Question 3, “Is this client fleeing from the law to avoid going to court or jail for a crime considered a felony, or breaking a condition of parole or probation?

 

3.    Call DONE and confirm eligibility for the AU.

 

 


Multiple Proration’s During a Month (PR 3248)

Situation:

 

Program and Medical Coverage Group:  For example, Removing a WorkFirst sanction on one day, and then later in the same month processing Add a Person.

 

Workaround:

 

If the BEG created by ACES is incorrect, the worker should IG – Ignore the BEG and create a user generated BEG to issue the correct amount.


NOTE:

If the user goes back into an AU through Option R or Option P after finalizing add a person and recalculates the AU, another incorrect BEG may be created.

 

If users reinstate an AU and complete add a person on the same day and then take the above actions, the incorrect recalculation may result in the incorrect benefit being issued since no BEG is created on reinstated AUs.  Benefits are issued based on the benefit amount that appears on CAFI at the end of the day.

Modification Date: December 13, 2011