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Revised March 25, 2011 |
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Purpose: This category contains instructions for processing cases when ACES must be modified to ensure correct benefits are issued. Use these processing alternative processes when there is a system error or when a policy change is effective before ACES has been programmed to correctly handle the case. If you need further assistance, contact ITD Customer Support at 360-664-4560. |
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Modification Date: March 25, 2011