Address Confidentiality Program (ACP)

Revised May 17, 2013

What is the Address Confidentiality Program (ACP)?

How do I code the ADDR screen for a client in the ACP?

What if an ACP client lives in Indian Country?

What do I do when a client has been assigned a new identity as part of the ACP?

What kind of information might be considered sensitive data?

What should I do if sensitive data is entered in the NARR or REMA screens for an ACP client?

What should I do if an ACP household contains an SSI client?  

What is the Address Confidentiality Program (ACP)?

·         The Address Confidentiality Program (ACP) is governed by the Office of the Secretary of State.  Rules for the Address Confidentiality program are found in WAC Chapter 434-840. 

·         This program protects the address of persons attempting to escape from domestic violence, sexual assault, trafficking, or stalking situations. Participants use a substitute address in place of their actual physical or mailing address.

·         For more information see EAZ Manual Confidentiality – Address Confidentiality Program (ACP) for Domestic Violence Victims.  

How do I code the ADDR screen for a client in the ACP?

1.    Enter a [Y] in the field following the Address Confidentiality Program address type.

2.    Press <TRANSMIT> and the ACP PO Box address auto populates in the Address Line 1, City and Zip fields. 

3.     Enter [the participants ACP code number as shown on the ACP card] in the Attn/Firm field.

What if an ACP client lives in Indian Country?

·         We don’t have the clients true ZIP+4 when they are in ACP.   User needs to determine, by talking to the client, whether the client is living in Indian Country.

1.    If the client is living in Indian Country, follow the steps in How do I code the ADDR screen for a client in the ACP?

o    Enter [9999] in the Indian Country field.

2.    On the DEM1 screen:

o    Enter [the appropriate tribe code] in the Nav Am Tribe field

o    Enter [Y] in the Ind Res field.

What do I do when a client has been assigned a new identity as part of the ACP?

·         Take the following steps when a client is assigned a new identity and given a new name or SSN: 

1.    Close the client(s) on all existing programs.

2.    Screen the client(s) as a new person and assign a new CLID. 

What kind of information might be considered sensitive data?

·         The following examples may be considered sensitive data and should be evaluated prior to permanently entering in ACES.  Questions about potential sensitive data should be directed to CSD Headquarters.

o    School names for client or children in the ACP household (ALAS screen).

o    Employer names or phone numbers (EARN or EDOC screens).

o    Landlord/apartment names, address or phone numbers (SHEL screen).

o    Phone numbers (ADDR screen).

o    Dependent care provider names or phone numbers (DPEX screen).

o    Bank account numbers, cash issuance method EFT (RES1 screen).

o    Vehicle license or VIN (RES2 screen).

What should I do if sensitive data is entered in the NARR or REMA screens for an ACP client?

·         If sensitive data has been entered in the NARR or REMA screen(s) for an ACP client, contact ACES Customer Support at 360-664-4560 to have the sensitive data removed.   

What should I do if an ACP household contains an SSI client? 

·         Review the SSI client’s SDX1 screen for residential address. The SDX1 screen is updated as part of the State Data Exchange (SDX) interface.  If the residential address on the SDX1 screen is not the ACP address, advise the client to contact Social Security Administration (SSA) to update their records.