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ACES
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Revised August 31, 2009 |
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What is the Address Confidentiality Program (ACP)?
How do I code the ADDR screen for a client in the ACP?
What do I do when a client has been assigned a new identity as part of the ACP?
What kind of information might be considered sensitive data?
What should I do if sensitive data is entered in the NARR or REMA screens for an ACP client?
What should I do if an ACP household contains an SSI client?
What should I do after Additional Requirements have issued to a vendor for an ACP client?
What is the Address Confidentiality Program (ACP)?
· The Address Confidentiality Program (ACP) is governed by the Office of the Secretary of State. Rules for the Address Confidentiality program are found in WAC Chapter 434-840.
· This program protects the address of persons attempting to escape from domestic violence, sexual assault, trafficking, or stalking situations. Participants use a substitute address in place of their actual physical or mailing address.
· For more information see EAZ Manual Confidentiality – Address Confidentiality Program (ACP) for Domestic Violence Victims.
How do I code the ADDR screen for a client in the ACP?
1. Enter [the participant code number as shown on the ACP card] in the Residential Address line one.
2. Enter [PO Box 257] in the Residential Street Name field.
3. Enter [Olympia] in the Residential City field.
4. Enter [WA] in the Residential ST field.
5. Enter [98507 0257] in the Residential Zip fields. | ||
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What do I do when a client has been assigned a new identity as part of the ACP?
· Take the following steps when a client is assigned a new identity and given a new name or SSN:
1. Close the client(s) on all existing programs.
2. Screen the client(s) as a new person and assign a new CLID. | ||
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What kind of information might be considered sensitive data?
· The following examples may be considered sensitive data and should be evaluated prior to permanently entering in ACES. Questions about potential sensitive data should be directed to CSD Headquarters.
o School names for client or children in the ACP household (ALAS screen).
o Employer names or phone numbers (EARN or EDOC screens).
o Landlord/apartment names, address or phone numbers (SHEL screen).
o Phone numbers (ADDR screen).
o Dependent care provider names or phone numbers (DPEX screen).
o Bank account numbers, cash issuance method EFT (RES1 screen).
o Vehicle license or VIN (RES2 screen).
What should I do if sensitive data is entered in the NARR or REMA screens for an ACP client?
· If sensitive data has been entered in the NARR or REMA screen(s) for an ACP client, contact ACES Customer Support at 360-664-4560 to have the sensitive data removed.
What should I do if an ACP household contains an SSI client?
· Review the SSI client’s SDX1 screen for residential address. The SDX1 screen is updated as part of the State Data Exchange (SDX) interface. If the residential address on the SDX1 screen is not the ACP address, advise the client to contact Social Security Administration (SSA) to update their records.
What should I do after Additional Requirements have issued to a vendor for an ACP client?
· After Additional Requirements have issued to a vendor for an ACP client, contact ACES Customer Support at 360-664-4560 to have the sensitive data updated.
· The vendor/payee name in benefit history will be changed to the head of household name on the BENA/BENB/BENS screens.
· The vendor number will still display on the BENA/BENB/BENS screens to indicate that the payment was made to a vendor.
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