Case Detail

Revised March 25, 2011

• ACES prints the requested Case Detail(s) in overnight batch.

• The Case Detail is mailed to the CSO in the report bundles from Olympia.

• It is not required, but may be helpful to request a case detail report before merging or splitting a client ID.  See Merge / Split Client IDs

• The case detail can provide client demographics to be used when processing a case action, such as Add-a-Person, after the merge / split has been completed.

To print a case detail

1. Enter Option [A] Assistance Unit / Client in the Selection field on the (WMEN).

2. <TRANSMIT> and the (AMEN) displays.

3. Enter Option [G] - Batch Print Request in the Selection field on the (AMEN).

4. <TRANSMIT> and the (PRNT) screen displays.

5. Enter Option [1] - Case Detail for Benefit Month in the Selection field on the (PRNT).

6. Enter the [AUID] in the AUID field.

7. <TRANSMIT> and the AUIDs of all AUs in which the client is listed display on the screen.

8. Enter [Y] in the Sel field next to each AU that you wish to have the case details printed.

9. <TRANSMIT> and Edit Message 0019 - Update Completed Successful - displays at the bottom of the screen.

10. The case detail request will be sent to Olympia for processing in that night's batch processing.