Eligibility Review - Online Case Actions (ACES 3G)
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Eligibility Review - Online Case Actions (ACES 3G)


Revised May 20, 2013



Eligibility Review - Online Case Actions (ACES 3G)

How do I initiate and process an Eligibility Review?

 


 

How do I initiate and process an Eligibility Review?

 

·         To complete an Eligibility Review take the following steps:

 

1.    Go to the Case Actions page. See How do I access Case Actions?.

 

2.    From the Case Actions page, in the Eligibility Reviews section, click the Initiate Review link. Once the review has been initiated the Date Initiated field populates today’s date and makes the Process ER link available.

                                        

3.    Click the Process ER link to begin processing the eligibility review.

 

4.    Continue through the eligibility review process by using the Navigation pane.  For more information on navigating, see How do I navigate in Case Actions?

 

5.    On the Review summary page:

 

o    Select the appropriate Yes or No radio button in the Eligibility Review Complete field.

 

o    Select the appropriate Yes or No radio button in the Expedited Services field.  If Yes, a Discovery Date is required. 

 

6.    Click Eligibility on the Navigation Pane.

 

7.    On the Eligibility summary page, a Details  link displays to the right of any AUs that are currently active. Click the Details  link.

 

o    Review the Eligibility Details for each AU, then click Commit Changes.

 

8.    To exit the Case Actions page, click the Close button.

 

Modification Date: May 20, 2013