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Revised May 9, 2014



What forms can be printed from ACES?

 

How do I print a form from ACES?

 

Where do I find DSHS forms online?

 

How do I print an Interactive Interview Declaration (IID)?

 

How do I print a Request for Benefits (RFB)?

 

How do I print an Equal Access Plan?

 



What forms can be printed from ACES?

 

·         Letter 001-02 Interactive Interview Declaration (IID) can be printed from Online Case Actions (ACES 3G).

 

·         A Request for Benefits (RFB) and the Equal Access Plan can be printed from aces.online.

 

·         Several DSHS forms can be printed as individual attachments or included in a letter as an attachment.  See Letters chapter.


NOTE:

Effective May 12, 2014, the Application for Benefits (AFB) print functionally was removed from ACES mainframe.


How do I print a form from ACES?

 

·         To print a form from Online Case Actions (ACES 3G) or aces.online, you must have a printer defined in ACES.

 

·         A default printer can be assigned by having an ACES Security Monitor submit a security request through aces.online.

 

·         If you want your form to print to a different printer take the following steps:

 

1.    Click the Change Printer link on the aces.online Letters Summary page.

 

2.    In the pop-up box, enter the new Printer ID in the Change to: field.

 

3.    Select if this is a permanent change (Yes / No). 

 

4.    Click Update Printer to complete the action.

 

·         If the head of household's primary language code is English, or one of the non-supported languages, the form will print in English.

 

·         If the head of household's primary language code is one of the supported languages, it will print in both the primary language as well as English.

 

Where do I find DSHS forms online?

 

·         To view DSHS forms, go to http://www.dshs.wa.gov/forms/eforms.shtml.

 

How do I print an Interactive Interview Declaration (IID)?

 

·         The IID can be printed when the client has not completed and signed a pre-printed application form.

 

·         The following question; "Do you need to print an Interactive Interview Declaration?" displays in the ongoing month on the Elgibility  page in Online Case Actions (ACES 3G).

 

·         To print the IID, take the following steps:

 

1.    On the Elgibility page , answer Yes for the Interactive Interview Declaration question to open the print options. 

 

2.    Select Local Printer or State Printer for the head of household in which the IID is required. 

 

o    If Local Printer is chosen, the letter prints locally to the designated aces.online printer and shows in the Letter History.

 

o    If there is an AREP and one copy is chosen for Local print and the other for State print, the locally printed letter displays in the Letter History and the State print letter displays in Pending Letters with an icon indicating that both letters are Mail Ready (Non-editable).  A State print letter is sent during the overnight batch process.

 

o    Once any copy of a letter has been printed locally, the letter is no longer editable.

 

o    If the client copy was locally printed, the AREP copy can be deleted from Pending Letters, but if the AREP copy was printed locally and the client copy saved for State print, the client copy cannot be deleted from Pending Letters.

 

·       After printing the IID, review it with the client to confirm the data is accurate before asking the client to sign it. See EAZ Manual – WAC 388-406-0010 How do I apply for benefits?

 

How do I print a Request for Benefits (RFB)?

 

·         The RFB can be printed when the client has not completed and signed a pre-printed request for assistance (sometimes referred to as Part 1 of the Application Form – DSHS 14-001X).

 

·         To print a RFB, take the following steps:

 

1.    When Screening a Client, from the Commit Status page, click on the Print RFB link.

 

2.    On the RFB, click the Print button located at the top or bottom of the page.

 

3.    When the RFB has printed, click the Next button to return to the Commit Status page.

 

4.    If the screening is complete, press the Exit Screening button or to continue screening, click the Screen New Application button.

 

How do I print an Equal Access Plan?

 

·         To print an Equal Access Plan, take the following steps:

 

1.    From the Client >> Equal Access page in aces.online, click the printable version link at the bottom of the screen.

 

OR

 

2.    When Screening a Client, from the Commit Status page, click on the Print Equal Access Plan.

 

3.    Click the Print button located at the top or bottom of the page.

Modification Date: May 9, 2014