EFT – Electronic Funds Transfer
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EFT – Electronic Funds Transfer


Revised November 2, 2011



EFT – Electronic Funds Transfer

What is EFT – Electronic Funds Transfer?

 

Who may receive cash assistance by EFT?

 

How do I view EFT/Direct Deposit enrollment and bank status information?

 

Who can enter or update EFT information?

 

When should an EFT pre-note be deleted?

 

How do I delete an EFT?

 

How can I view historical EFT enrollment information?

 

How is an EFT pre-note processed?

 

How is a worker notified that EFT information does not match the bank information listed in ACES?

 

When are EFT issuances available to clients?

 

Can EFT benefits be voided or cancelled?

 

What letters are used to notify clients and payees of EFT issuances and returns?

 


What is EFT – Electronic Funds Transfer?

 

·         EFT is an option provided to clients to have cash benefits directly deposited into their own checking/savings account at any financial institution that accepts EFT transactions.

 

Who may receive cash assistance by EFT?

 

·         Clients receiving cash assistance from the following programs can choose to have EFT:

 

o    AF (TANF)

 

o    EA (CEAP)

 

o    GA (Aged, Blind, or Disabled)

 

o    RF (Refugee)

 

o    SP (Supplemental Security Payment)

 

How do I view EFT/Direct Deposit enrollment and bank status information?

 

·         EFT enrollment information displays on the EFTR – EFT Registration screen.

 

·         To view the EFTR screen:

 

1.    Select AMEN, Option 1 – EFT Registration.

 

o    EFT Registration information may also be accessed from the STAT, AREP, or RES1 screens by pressing <F16> - eftm.

 

2.    <TRANSMIT> and the EFTM – EFT Submenu screen displays.

 

3.    Enter option [A] - EFT Prenote Inquiry in the Selection field.

 

4.    Enter the [AU ID number] in the AU ID field.

 

5.    <TRANSMIT> and the EFTR screen displays.

 

Who can enter or update EFT information?

 

·         EFT Direct deposit information can only be entered or updated by designated EBT/EFT staff, and only upon receipt of DSHS form 14-432 (Direct Deposit Enrollment).

 

·         Field staff can inquire or delete EFT information using the following options on the EFTM screen:

 

o     Option A - EFT Pre-note Inquiry

 

o     Option C - EFT Pre-note Delete

 

When should an EFT pre-note be deleted?

 

·         Field staff should delete an EFT pre-note when information is received that the account has been closed or changed.

 

How do I delete an EFT?

 

1.    Select AMEN, Option 1 – EFT Registration.

 

o    EFT Registration information may also be accessed from the STAT, AREP, or RES1 screens by pressing <F16> - eftm.

 

2.    <TRANSMIT> and the EFTM – EFT Submenu screen displays.

3.    Enter option [C] - EFT Prenote Delete in the Selection field.

 

4.    Enter the [AU ID number] in the AU ID field.

 

5.    <TRANSMIT> and the EFTR screen displays.

 

6.    Enter [Y] in the Del field.

 

7.    Press <F24> - del to commit the data.

 

How can I view historical EFT enrollment information?

 

·         On the EFTM screen, enter a date in the As of Date field to complete a historical inquiry.

 

How is an EFT pre-note processed?

 

·         Once an AU is active and an EFTR screen has been completed, ACES generates a pre-note during nightly processing.

 

·         The Prenote Sent Date field is filled the day after central office inputs information on the EFTR screen.

 

·         The pre-note is sent to the client's financial institution to confirm that the account number, routing number, and account type are valid for that institution.

 

·         If the pre-note is not rejected by the financial institution within ten banking days from the pre-note input date, EFTR Status flips from PP (Pre-note Pending) to PS (Pre-note Successful).

 

·         Once a pre-note is successfully processed, the first EFT deposit will be made the first of the month following the ongoing month at the time the pre-note is completed.

 

·         SSP auto enrollment requires State Office EFT to manually update EFTR Status to SA (SSP Prenote Authorized).


EXAMPLE

Pre-note is sent on 8/15. The ongoing month is September.

 

The first EFT month will be October. The monthly issuance for October and any future daily issuances will be EFT.

 

Pre-note is sent on 8/27. The ongoing month is October.

 

The first EFT month will be November. The monthly issuance for November and any future daily issuances will be EFT.


How is a worker notified that EFT information does not match the bank information listed in ACES?

 

·         Workers will receive Edit 1961 - EFT ACCOUNT AND RES1 ACCOUNT DON'T MATCH when the account number and account type entered on the EFTR screen, does not match the account number and type entered on RES1 screen. 

 

·         Edit 1961 also displays when an "active" EFT account number is being deleted off of the RES1 screen. The purpose of the edit in this situation is to make the user aware that they are about to delete an account that ACES is depositing funds to.

 

·         The worker will receive Alert 075 - EFT / RES1 BANK ACCOUNT MISMATCH - COMPARE EFTR / RES1 when there is a discrepancy in account information between the EFTR and RES1 screens. This may be an eligibility factor.

 

When are EFT issuances available to clients?

 

·         Monthly issuance - funds are available the first banking day of the month.  For example, if the first banking day is 1/3, funds will be available on that day, not 1/1.

 

·         Daily issuances - funds are available after 9:00 a.m. on the third banking day from the issuance date.

 

·         Banking days are Monday – Friday excluding Federal holidays.


EXAMPLE

Worker processes a supplemental issuance on Friday 10/8.

 

In this case, 10/9 is a Saturday, 10/10 is a Sunday and 10/11 is a Federal holiday (Columbus Day).

 

The three day count starts on 10/8. The funds would be available in the account after 9:00 a.m. on 10/13.


Can EFT benefits be voided or cancelled?

 

·         Once an EFT benefit has been deposited in an account, it cannot be voided or cancelled. This is true even if the benefit is not yet available to the client.

 

What letters are used to notify clients and payees of EFT issuances and returns?

 

·         Authorized representatives are notified by Letter 038-02 (Cash Assistance Payee Remittance) each time an EFT benefit is generated for the AU.

 

·         Letter 039-01 (Reject Pre-Note / Direct Deposit) is used to notify the client of a rejected pre-note or returned deposit.

Modification Date: November 2, 2011