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ACES
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Revised February 27, 2008 |
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Purpose: |
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System Generated Codes | |
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System Generated Codes Reason codes (see F1) tell a user why an action was taken when on-line eligibility runs or when a change is made overnight in batch.Reason codes display on the STAT, ELIG, CAFI, MAFI, and / or FSFI. Reason codes are generally associated with adverse actions taken on a case or for a particular client. Most of these actions require that a letter be sent to the AU. Each action taken that generates a reason code has associated WAC references and standardized text that prints on the letter mailed to the client. See Letters.
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User Entered Reason Codes Most adverse actions that generate reason codes happen when users process case actions on-line. When a change is being processed, change client demographics to reflect the current situation. This way, whenever possible, ACES processes the case action on-line, sets the reason codes and generates letters.When ACES cannot process a change on-line, the user must take action to close or deny an assistance unit or an individual client.
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