Applications for Assistance - Information Needed to Determine Eligibility |
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Revised March 25, 2011 |
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Purpose: This section includes rules and procedures on what happens when a client applies for benefits and the department needs other information to determine eligibility. |
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WAC 388-406-0030 Effective February 6, 2011
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WORKER RESPONSIBILITIES 1. See verification. Whenever possible, obtain verification by phone. For cash, food, family medical assistance, and long-term care programs, verify an applicant's circumstances if needed to determine eligibility. 2. Use cross-matches and alerts whenever possible to verify a client’s income or expenses. 3. Verification of income is required for pregnancy and children’s medical programs. Do not request information on resources. 4. Do not request a specific form to determine eligibility. For example, do not request a landlord statement. Instead, ask for what is needed to determine eligibility such as an address, household composition, and shelter costs. Give or send the client any departmental or approved local-office forms that would help give us the information we need to determine eligibility. 5. See WAC 388-406-0040 for what to do if the application process is delayed. 6. When requesting further verification or requesting missing verification you can allow a ten-day extension on the due date as under WAC 388-406-0030, #4, as long as the client is not refusing to cooperate and the application processing time limits under WAC 388-406-0040 haven't passed. | ||