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Revised February 18, 2009 |
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Purpose: To explain how, in certain circumstances, the department can grant exceptions to program rules. |
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WAC 388-440-0001 Effective March 8, 2004
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WAC 388-440-0005
Effective October 1, 2007 WAC 388-440-0005 How am I informed of the decision my request to the department for an exception to rule? You will receive the decision in writing within ten days when department staff: Decides not to file the exception to rule request; or Decides to approve or deny an exception to rule request. The notice includes on how to file a complaint as specified in chapter 388-426 WAC. This section does not apply to notification requirements for exceptions to rules concerning noncovered medical or dental services or related equipment. See WAC 388-501-0160. CLARIFYING INFORMATION The Secretary of DSHS has delegated the authority for approval of exceptions to rule to the Economic Services Administration, Community Services Division (Administrative Policy 4.01). Direct requests for exceptions to procedures or policies that are not specified in rule to a supervisor. Exceptions to rule may be considered for: TANF; General Assistance; Medical assistance eligibility decisions. (Note: Refer anyone requesting an ETR for medical or dental services or related equipment to WAC 388-501-0160); ADATSA; Child Care; and WorkFirst. The Secretary's coordinator for exception to rules is located in CSD Headquarters. Each CSO designates an Exception to Rule Coordinator. Requests for Exception to Rule must accurately cite the rule that is being considered for an exception. Direct questions about the correct citation to a supervisor or the Secretary's Designee in CSD headquarters. WORKER RESPONSIBILITY Determine on a case by case basis, using the criteria in WAC 388-440-0001, whether a request for an exception is appropriate. If no, send client ACES Online letter 0070-03 (05-177) Exception to Rule Not Requested. If yes: Complete the ACES Online letter 0070-01 (or DSHS 05-010) ETR Request - Internal, and send the original, with any supporting documentation, to CSO coordinator. Notify the client of the decision regarding the request by send ACES Online letter 0070-04 (Approval) or 0070-05(Denial) or use DSHS 05-177(x). Take action to authorize benefit if exception is approved. Document actions on the case narrative, and retain completed ETR in the electronic case record. CSO Exception Coordinator Track exception requests on DSHS 2-168 (Exception to [Rule] Log) or in a computer file. Send completed requests (0070-01 or DSHS 5-010(X)) to CSO Administrator or their designee, for endorsement signature. Send original request by FAX, e-mail or mail to the Secretary's designee at Community Services Division - MS 45470 - FAX 360-725-4905 Secretary's Coordinator for Exception to Rules Track statewide exception requests/review for accuracy Notify requesting local ETR coordinator of decision by email or telephone Forward signed ACES letter ETP1 (or DSHS 05-010(X)) to CSO/Agency ETR Coordinator. ACES Information If an exception is approved, use the proper valid value (EP - Exception to Policy Recurring or NR - Exception to Polcy Non-Recurring) on the AREQ screen to identify the payment as an exception to rule. Document what was approved in the ETR on the REMARKS screen (F9) behind the screen that contains the information relating to the exception. | |||||||