DSHS Manuals

DSHS Manuals are designed for and used by DSHS staff. The manuals provide administrative rules and procedures for staff
to determine initial and ongoing eligibility for families applying for and receiving assistance in Washington State.

Whats New

Aces Manual

The Automated Client Eligibility System (ACES) User Manual provides staff in Economic Services, Aging and Disability Services, and Health and Recovery Services Administration staff in Washington State with information about how to use the ACES mainframe and web-based systems. This manual provides users with sequenced procedures for using ACES to determine a person's eligibility for cash, medical and Basic Food assistance.

EAZ Manual

The Eligibility A-Z (EA-Z) Manual is designed for and used by Economic Services, Aging and Disability Services, and Health and Recovery Services Administration staff. The manual provides administrative rules and procedures for staff to determine initial and ongoing eligibility for people applying for and receiving cash, food and medical assistance in Washington State.

Social Services Manual

The Social Services website is designed for and used by Economic Services, and Health and Recovery Services Administration staff. The main component of this web site is the Social Services Manual. It provides administrative rules and procedures for staff who provide social services to people applying for and receiving cash, food and medical assistance in Washington State.