SSI Facilitation - Tracking

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SSI Facilitation - Tracking

Revised October 28, 2007

Purpose: This section contains information about tracking the SSI application, ICMS, State Data Exchange (SDX), State Online Query (SOLQ), ACES, and other helpful sources.

Tracking the SSI Application
Notify clients that they must inform the department when they receive any information from SSA or DDS.

Monitor and track all pending SSI applications whether filed with or without facilitator assistance to ensure timely filing of reconsideration requests and appeals.

Use tracking systems to monitor client participation in the application process.

ICMS
Use ICMS to track and record the progress of SSI applications. The DDDS interface is updated weekly. SSI facilitation activity reports available in ICMS are:

SSI Activity Report,

SSI Data Roster including the name and phone number of the DDS adjudicator,

DDS status report, and

SSI Overdue Activity reports,

State Data Exchange (SDX)
The SDX is an exchange of information about a person’s SSI status that is updated weekly.

SDX information is avaliable through ICMS or ACES. To access SDX data in ACES, see SDX in the ACES User Manual.

State Online Query (SOLQ)
The SOLQ contains real time SSA information. Access the SOLQ through ACES.

See SOLQ in the ACES User Manual for instructions for using SOLQ.

Other Sources

Social Security Administration District Office (SSADO)

Client advocate

Client contact person

Protective payee

Mental health counselor

Social service agencies working with the client.

SSI Facilitation - Tracking
Revised October 28, 2007

Purpose: This section contains information about tracking the SSI application, ICMS, State Data Exchange (SDX), State Online Query (SOLQ), ACES, and other helpful sources.
Tracking the SSI Application Notify clients that they must inform the department when they receive any information from SSA or DDS. Monitor and track all pending SSI applications whether filed with or without facilitator assistance to ensure timely filing of reconsideration requests and appeals. Use tracking systems to monitor client participation in the application process.
ICMS Use ICMS to track and record the progress of SSI applications. The DDDS interface is updated weekly. SSI facilitation activity reports available in ICMS are: SSI Activity Report, SSI Data Roster including the name and phone number of the DDS adjudicator, DDS status report, and SSI Overdue Activity reports,
State Data Exchange (SDX) The SDX is an exchange of information about a person’s SSI status that is updated weekly. SDX information is avaliable through ICMS or ACES. To access SDX data in ACES, see SDX in the ACES User Manual.
State Online Query (SOLQ) The SOLQ contains real time SSA information. Access the SOLQ through ACES. See SOLQ in the ACES User Manual for instructions for using SOLQ.
Other Sources Social Security Administration District Office (SSADO) Client advocate Client contact person Protective payee Mental health counselor Social service agencies working with the client.

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