Washington State Department of Social and Health Services Home page

Core Metrics - Results-Based Accountability

The Department of Social and Health Services has developed a set of core metrics that show our progress, as a department and as a state in achieving our mission and vision:

DSHS Mission


DSHS Vision

To transform lives.  
  • People are healthy,
  • People are safe,
  • People are supported,
  • Taxpayer resources are guarded.


Performance Measures

Cover: Core Metrics: DSHS Performance Measures   These measures hold the Department of Social and Health Services accountable for results, by showing our effectiveness in helping Department clients improve their health, safety and quality of life. They also show our success in keeping the public safe and in using strong management practices. Go to Performance Measures.

Population Measures

Cover: Core Metrics - Population Measures   These measures are bigger than the Department of Social and Health Services – and bigger than government. They help guide us and our partners, by showing the collective results of broad partnership efforts to help all Washington residents improve their health, economic stability, safety and school success. Go to Population Measures.







Contact: DSHS Research and Data Analysis Division:

Jeffrey Showman, Chief Performance Metric Section, 360.902.0794