Social Service Payment System (SSPS)

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Social Service Payment System (SSPS)

The Department of Social and Health Services uses SSPS to pay for a variety of services that facilitate employment, increase independence, and protect children, the fragile elderly, and disabled children and adults.

SSPS is used to provide authorization and payment processing for services delivered to DSHS clients. This mission-critical system is used by move than 4,800 case workers in several major administrations across DSHS including: Economic Services Administration, Aging and Disability Services Administration, Children's Administration, and Medical Assistance Administration.

SSPS combines the best of Microsoft's newer technology and the power of mainframe processing. This wonderful combination of technologies provides the State of Washington with the ability to pay over 79,000 social service providers more than $1.8 billion annually in services to more than 299,000 clients.


Features of interest to SSPS providers


  • Direct Deposit saves you trips to the bank by depositing your payment directly into your checking or savings account.
  • Invoice Express, available in English or Spanish, speeds payment.  Providers may validate their entire invoice or just selected pages.  Callers may also check on the status of a payment.
  • SSPS Calendar lists the upcoming invoice dates, adoptive support, and SSP payment dates.
  • Tax Info is tax reporting information to consider when providing services.
  • IP Call Diagram Quick Reference (power point) provides DSHS field staff and IP providers with the phone numbers to the correct office when questions related to their union benefits arise.  It also includes a segment on questions and answers to help educate them on these benefits.
  • Questions  gives answers to commonly asked questions about SSPS.
  • SEIU 775 is the representative unit for Individual Personal providers serving DSHS clients (a non-DSHS web site).