Communication Access Real-time Translation (CART)

Communication Access Realtime Translation - CART services, is a professional service that can be delivered on location or remotely. CART services provide the instant translation of the spoken words into text using a stenotype machine, notebook computer and real-time software. The text produced by the CART service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems.

Washington State’s Department of Enterprise Service - DES manages this Master Contract. For more information, check out DES’s webpage.

How do I find a Qualified CART reporter?

The state contracts with agencies that schedule CART services. However, to ensure quality, you can check out the CART reporter’s qualifications here.

There are two types of CART reporters;

  • Professional and
  • Advanced

A Professional CART provider is required to have a business license from the state of Washington.

An Advanced CART provider is required to have a business license from the state of Washington, Certification through the National Court Reporters Association, and has demonstrated the 200 WPM with 100 percent accuracy requirement.

Below is a list of the CART reporters who work with these agencies. To hire one of these reporters, you will need to contract the agency. For agency information in your area, click on the county:

NameQualification
Betancourt, JenniferAdvanced
Birnbaum, MaryProfessional
Brandin, DianaAdvanced
Cook, RonaldAdvanced
Doan, HanhAdvanced
Frank, GloriaProfessional
Hanna, Kimberly,Advanced
Heller, StephenAdvanced
Horst, EileenAdvanced
Hutchinson, LisaProfessional
Jenner, MarshallProfessional
Magdaleno, AliciaProfessional
Malcuit, JeannaProfessional
Morgan, ShareneAdvanced
Niles, EmilyProfessional
Pettis, ComfortAdvanced
Pickard, DarleneAdvanced
Stanton, VanessaAdvanced
Vandyke, BibiAdvanced

CART Contractors

ODHH partnered with the Department of Enterprise Services to develop statewide contracts with CART companies. The companies and contact information is listed on the DES website. To see if you qualify to utilize this Washington State Department of Enterprise Services contract, please visit the DES website.

Click on a county to view the available CART providers.

Caption Northwest, Inc.
Darlene Pickard
425-343-4946
dkpickard@gmail.com

Out Of State Agencies:

Alternative Communication Services

eCaptions

Caption Northwest, Inc.
Darlene Pickard
425-343-4946
dkpickard@gmail.com

Out Of State Agencies:

Alternative Communication Services

eCaptions

Caption Northwest, Inc.
Darlene Pickard
425-343-4946
dkpickard@gmail.com

Out Of State Agencies:

Alternative Communication Services

eCaptions

Caption Northwest, Inc.
Darlene Pickard
425-343-4946
dkpickard@gmail.com

Out Of State Agencies:

Alternative Communication Services

eCaptions

ODHH provides consultations for DSHS employers who are in need of strategies to provide effective communication between DSHS employees and Deaf, DeafBlind, DeafDisabled, Hard of Hearing and Late Deafened clients. These consultation services are also available to other state and local government agencies. Services are available in accordance to Title II of the Americans with Disabilities Act (ADA). For consultations on CART services, please contact the Hard of Hearing Consultation and Resources program manager, Michael Fox at michael.fox1@dshs.wa.gov .

Communication Access Real-time Translation - CART services, is a professional service that can be delivered on location or remotely.  CART services provide the instant translation of the spoken words into text using a stenotype machine, notebook computer and real-time software.  The text produced by the CART service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems.

CART Contractors

The Department of Enterprise Services (DES) oversees the statewide contracts with CART companies. The companies' contract information is listed on the DES website: DES’s web page.

Additional Resources: