Skilled Nursing Facility Providers

For professionals working in a skilled nursing facility. You'll find tools and guidance to help with transitions, services, and care planning.

Skilled nursing facilities provide 24-hour care for people who need help with daily activities and medical support. They serve older adults, people with disabilities, and those recovering from illness or injury. DSHS partners with facilities across Washington to ensure respectful, high-quality care.

 

Billing Resources

 

ProviderOne:

 

HCS/AAA Operations Information

 

Resources

 

Regional Contacts Medicaid Nursing Facility Transitions

Public Benefits Program Managers: sesdshpchelpdesk@dshs.wa.gov

Region 1

Eastern Washington Region 1 Area Counties

Nursing Facility Case Management 
Program Manager
Marcie Lee
509-496-2816

Region 2

NW Washington Region 2 Counties

Nursing Facility Case Management 
Program Manager
Amanda Drey
206-507-2005

Region 3

SW Washington Region 3 Counties

Nursing Facility Case Management 
Program Manager
Sonya McCray
360-972-6411

 

Transition Support

 

Roads to Community Living

One of Washington’s programs that helps people move from nursing homes and other care facilities back into their homes and communities.

This person-centered program supports individuals with complex, long-term care needs. It promotes independence, dignity, and inclusion—and is part of the federally funded Money Follows the Person initiative.

Eligible participants may include people living in nursing homes, hospitals, or residential habilitation centers who are ready to transition to a qualified community setting.

 

Developmental Disabilities Administration

 

Managed Care and Medicare

Washington’s Dual Special Needs Plan program helps coordinate care for people who qualify for both Medicare and Medicaid. It’s designed to support smooth transitions between care settings and connect individuals with the services they need. Visit our website Cross System Care Coordination.

 

Preadmission Screening and Resident Review

Information and Trainings:

 

CareLearn

CareLearn is an online training solution that provides accessible DSHS-approved training and continuing education on a variety of topics. CareLearn helps non-union, family and paid long-term caregivers in various care settings easily access free training and can reduce the amount of time caregivers need to be away from the people they care for.