Long-Term Care Professionals & Providers

COVID-19 Information

Frequently Asked Questions

Additional Resources

Frequently Asked Questions

Webinar Questions and Answers

ALTSA holds routine webinars to share important guidance and collect questions. Review these documents for answers to common questions.

  • April 16, 2020 Webinar Q&A - FMAP, PPE, training and certification requirements, COVID-19 testing requirements, nurse delegation.
  • May 15, 2020 Webinar Q&A - COVID-19 testing, cohorting, visitation restrictions, clarification of "end-of-life" circumstances.
Additional Guidance for Providers

Guidance for Individual Providers

The work performed by Individual Providers is considered essential under the Governors Proclamation 20-25. Your clients may need you more than ever during this outbreak, but we encourage steps to reduce close contact and require that you contact your client and case manager in the event you feel ill yourself. See our Guide for Individual Providers for more information.

ALTSA Response to COVID-19

The Aging and Long-Term Support Administration (ALTSA) has reacted to the COVID-19 outbreak by securing federal waivers to afford providers much-needed flexibility in care delivery, and by delivering timely guidance to providers and facilities. Our guidance consolidates input from Governor Jay Inslee, the Centers for Disease Control and Prevention, the Centers for Medicare and Medicaid Services, and other authoritative bodies.

Help, Hotlines, and Guidelines

Washington State Department of Health Coronavirus Call Center

  • 1-800-525-0127 and press #.

Washington State Department of Health Web Resources

Centers for Medicare and Medicaid Services

Applicable to federally certified programs such as nursing facilities and ICF/IIDs

Centers for Disease Control and Prevention

Washington State Coronavirus Response Website

DSHS Aging and Long-Term Support Administration