Disqualifications

Created on: 
Jan 18 2020

https://manuals.dshs.wa.gov

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is a disqualification?

A disqualification is a penalty imposed on a cash, food, and/or medical Assistance Unit (AU) when a client has not complied with a specific Washington State Administrative Code (WAC) rules.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Related Chapters

Lottery/Gambling Disqualification – Basic Food

Created on: 
Jan 18 2020

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is a lottery/gambling disqualification?

U.S. Dept. of Agriculture (USDA) Food and Nutrition Service (FNS) published a final rule, effective June 14, 2019, to implement Section 4009 of the 2014 Farm Bill, which prohibits individuals with substantial lottery and gambling winnings from receiving Basic Food benefits until they meet allowable financial resource and income requirements.

“Substantial winnings” are defined as a cash prize won in a single game, before taxes or other amounts are withheld, that are equal to or greater than the SNAP resource limit for elderly or disabled households.

For more information about how resources affect eligibility, see EA-Z Manual – WAC 388-470-0005 How do resources affect my eligibility for cash assistance and Basic Food?

When does Basic Food terminate for a lottery/gambling disqualification?

When substantial winnings are entered for a household participating in Basic Food, a Lottery/Gambling (G) penalty is added to the client with the winnings on the Sanctions page, and the household terminates for Reason Code 402 - Lottery/Gambling Disqualification. This happens when all of the following are true about the client with the winnings:

  • The amount of an individual Lottery/Gambling Winnings entry is greater than or equal to the SNAP resource limit for elderly or disabled households.
  • The Date Received for the winnings falls within a month the client was active on a Basic Food AU with one of the following financial responsibility codes:
    • Recipient (RE)
    • FAP Recipient (RN)
    • FS E&T Disqualified (FD)
    • IPV/Drug Felon Disqual – FS (ID)
    • Non IPV Disqualified (ND)
  • The client was Active (A) on the Basic Food AU at the start of the day, or the AU is being reinstated.
  • The client does not have one of the following reason codes listed at the client level:
    • Living Arrangement – Food Assistance (206)
    • Failed Residency Requirement (210)
    • Death (244)

How does a household re-qualify for Basic Food after being terminated for a lottery/gambling disqualification?

When someone is disqualified for lottery/gambling winnings, then reapplies or is added to an active food AU, the household is no longer Categorically Eligible (CE). To re-qualify, the household must have income under 130% FPL and resources under the applicable resource standard:

  • If the total Gross household income is above 130% FPL, the household is denied or terminated for Reason Code 320 – Exceeds Gross Income Limit.
  • If the total household resources standards, the AU is denied or terminated for Reason Code 401 – Over Resources.

Once the household re-qualifies, the Penalty End Date is updated on the Sanctions page, and Basic Food is approved.

If a Lottery/Gambling disqualification was entered in error, or the household is not subject to the penalty because the household composition changed, the penalty can be manually deleted from the Sanctions page. For more information, see How do I manually delete a Lottery/Gambling disqualification?

Online Processing

How do I disqualify a household for lottery/gambling winnings?

To disqualify a household for substantial lottery/gambling winnings, take the following steps in ACES 3G:

  1. On the Resources page in ACES 3G, from the Action bar, click Add.
  2. In the Add dialog box, make the following selections and click Next:
  • Add Type menu – Select Lottery/Gambling Winnings.
  • Client menu – Select [the client with the winnings].
  1. On the Lottery/Gambling Winnings page, update the following fields:
  • Amount field – Enter the [amount of the lottery/gambling winnings].
  • Date Received field – Enter the [date the client received the winnings].
  1. On the Eligibility Details page, verify the following displays on the Eligibility Details page:
  • Financial Responsibility field –
    • The client with the lottery or gambling winnings and the AU terminate for Reason Code 402 - Lottery/Gambling Disqualification.
    • All other household members terminate for Reason Code 245 - No Eligible Household Members.
  1. On the Eligibility page, click Commit Changes.

When a lottery/gambling disqualification is entered for a historical month, ACES creates a Benefit Error Group (BEG). Determine if the BEG is appropriate and confirm or ignore the issuance as appropriate. For more information, see Benefit Error Group (BEG).​

How do I manually delete a lottery/gambling disqualification?

If a lottery/gambling disqualification was entered in error, or the household is not subject to the penalty because the household composition changed, the penalty can be manually deleted from the Sanctions page.

To manually delete a lottery/gambling disqualification, take the following steps:

  1. On the Sanctions page, in the Disqualification section, click the checkbox under the far right column.

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

 

Basic Food Work Requirements

Created on: 
Nov 15 2019

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is a Basic Food Work Requirements disqualification?

For details about Basic Food Work Requirements disqualification see EAZ Manual WAC 388-444-0055 What are the penalties if I refuse or fail to meet Basic Food work requirements.

Online Processing

How do I disqualify a client for failing to meet Basic Food work requirements?

Follow the steps below to disqualify a client for failing to meet Basic Food work requirements:

  1. From the Case Actions page, under Change of Circumstances, select the Benefit Month from the drop down list.  Click Start Changes
  2. From the Navigation Tree, click Work Registration to view the Work Registration/Participation page.
  3. On the Work Registration/Participation page, for the person failing to meet work requirements, complete the following fields in the Work Registration/Participation – Food section:
  • Participation Status drop down list – Select Refused – Mandatory Participant (RE).
  • Participation Date fieldEnter the [date the status changed].
  • # Offenses field – enter the [number of times the client didn’t participate (1, 2 or 3)]
  1. Verify the following displays on the Eligibility Details: FS/S page: 
  • Financial Responsibility field – FS E&T Disqualified (FD)
  • Status field:
    •  Active (A) if the AU remains open with other eligible household members.
    • Denied (D) or Closed (C) if the client is the only member on the AU.
  • Reason field:
    • 1st Offense:  Failed Work Registration Requirements (215) or
    • 2nd Offense: Failed E&T Requirements – 2nd Offense (223) or
    • 3rd Offense: Failed E&T Requirements – 3rd Offense (224)
  1. If details are correct, click Confirm Benefits.

Once the change is committed, the Sanctions page,  Penalty section displays the following information:

  • Client field - The disqualified client's name is shown.
  • Program field - Food (F).
  • Penalty Type field – Failure E&T (FS only)(F)
  • Penalty End Date field - The last month of the sanction (MM/DD/YYYY) displays.
NOTE: Based on the information entered, ACES calculates the length of disqualification. For more information on the length of the disqualification, see EAZ Manual - WAC 388-444-0055 What are the penalties if I refuse or fail to meet Basic Food work requirements.
  1. The system does NOT automatically bring the client back to active status when the penalty has ended. Follow processing procedures on how to set a reminder to lift the sanction after the penalty end date.  

How do I lift the disqualification for failing to meet Basic Food work requirements on a denied or closed Assistance Unit (AU)?

For denied or closed Assistance Units (AUs), take the following steps to lift a disqualification for failing to meet Basic Food work requirements:

  1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
  2. From the Case Actions page, under Change of Circumstances, select the Benefit Month from the drop down list.  Click Start Changes.
  • The disqualification should be removed in the month following the disqualification penalty end date.
  1. From the Navigation Tree, click Work Registration to view the Work Registration/Participation page.
  2. On the Work Registration page, complete the following fields in the Work Registration/Participation – Food section:
  • Participation Status drop down list – Change from Refused to [the appropriate status].
    • If appropriate, from the Exempt Reason drop down – select [the appropriate exempt reason].
  • Participation Date fieldEnter the [date the status changed].
  • # of Offenses – leave the number unchanged.  This allows for tracking of the # of offenses in the future.
NOTE:  If the disqualification was imposed in error or has not yet been imposed, decrement the # of Offenses field to the appropriate number of offenses. 
  1. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

How do I lift the disqualification for failing to meet Basic Food work requirements on an open Assistance Unit (AU)?

For open AUs, take the following steps to lift a disqualification for failing to meet Basic Food work requirements:

  1. From the Case Actions page, under Change of Circumstances, select the Benefit Month from the drop down list.  Click Start Changes.
  • The disqualification should be removed in the month following the disqualification penalty end date.
  1. From the Navigation Tree, click Work Registration to view the Work Registration/Participation page.
  2. On the Work Registration page, complete the following fields in the Work Registration/Participation – Food section:
  • Participation Status drop down list – Change from Refused to [the appropriate status].
    • If appropriate, from the Exempt Reason drop down – select [the appropriate exempt reason].
  • Participation Date fieldEnter the [date the status changed].
  • # of Offenses – leave the number unchanged.  This allows for tracking of the # of offenses in the future.
NOTE:  If the disqualification was imposed in error or has not yet been imposed, decrement the # of Offenses field to the appropriate number of offenses.
  1. On the Eligibility page, click Commit Changes.

When the Basic Food Work Requirement disqualification is deleted in a historical month, ACES creates a Benefit Error Group (BEG). Determine if the BEG is appropriate and confirm or ignore the issuance as appropriate. For more information, see Benefit Error Group (BEG).​

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Fleeing Felon

Created on: 
Nov 15 2019

Online Processing​

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is a fleeing felon?

A fleeing felon is a person who is acting with the intent to avoid prosecution. For more information, see EAZ Manual - WAC 388-442-0010 How does being a fleeing felon impact my eligibility for benefits?

Online Processing

How do I disqualify a client who is a fleeing felon?

To disqualify a client who is a fleeing felon, take the following steps:

  1. Select the Yes radio button in the Questions section, on the Client Details page, for the question Is this client fleeing from the law to avoid going to court or jail for a crime considered a felony, or breaking a condition of parole or probation? 
  2. Verify the following information displays on the Eligibility Details page for Basic Food:
  • Financial Responsibility field - IPV/Drug Felon Disqual - FS (ID). 
  • Status field - Active (A) or Closed (C) if no other eligible household members.
  • Reason field - Fleeing Felon & Parole Violation - CA/FA (256). 
  1. Verify the following information displays on the Eligibility Details page for Cash:
  • Financial Responsibility field - Ineligible Person (IP). 
  • Status field - Active (A) or Closed (C) if no other eligible household members. 
  • Reason field - Fleeing Felon & Parole Violation - CA/FA (256). 
  1. Click Confirm Benefits on the Eligibility Details page.
  2. Click Commit Changes on the Eligibility page.
Note: A pregnant woman who is a fleeing felon is not eligible for cash assistance; however, she is eligible to receive medical while in fleeing felon status. For more information, see EAZ Manual - WAC 388-442-0010 How does being a fleeing felon impact my eligibility for benefits?

How do I remove the disqualification when a client is no longer a fleeing felon?

To remove the disqualification for a client who is no longer a fleeing felon, take the following steps:

  1. On the AU Details page, remove Reason Code 256 Fleeing Felon & Parole Violation - CA/FA.
  2. On the disqualified client’s Client Details page update the following:
  • Eligibility Established Date field - Enter [the date the client is eligible to begin receiving assistance].
  • Select the No radio button, in the Questions section, for the question Is this client fleeing from the law to avoid going to court or jail for a crime considered a felony, or breaking a condition of parole or probation? 
  1. Verify the Eligibility Details page displays Recipient (RE) in the Financial Responsibility field and click Confirm Benefits.
  2. On the Eligibility page, click Commit Changes.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Ineligible Student

Created on: 
Nov 15 2019

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Who is considered an ineligible student?

An adult who is enrolled and taking at least six credits (half time) in an institution of higher education is ineligible to receive Basic Food unless they meet certain exemptions. For more information on these exemptions and whether a student is ineligible for food benefits, see EAZ Manual - WAC 388-482-0005 How does being a student impact my eligibility for the Washington Basic Food Program?

Online Processing

How do I disqualify an ineligible student?

To disqualify an ineligible student, take the following steps:

  1. On the Client Details page, complete the following fields in the Student/Education section:
  • Student Status drop down list - Select the appropriate student status.
  • Education Level drop down list - Select Higher Educ (Half-Time or More) (HE).
  • School Name field - Enter the [school name].
  • Dependent Care Responsibility drop down list - Select the appropriate dependent care responsibility code.
  1. Verify the following displays on the Eligibility Details page and click Confirm Benefits:
  • Financial Responsibility field - Non-Member (NM).
  • Status field - Status type Active (A).
  • Reason field - Failed Eligible Student Requirement - Food Assistance (207).
  1. Click Commit Changes on the Eligibility page.

How do I lift the disqualification for a student who is now eligible?

To lift the disqualification for a student who is now eligible, take the following steps:

  1. In the Student Status field on the Client Details page, select Not a Student (NO).
  2. Verify that the Eligibility Details page displays Recipient (RE) in the Financial Responsibility field and click Confirm Benefits.
  3. Click Commit Changes on the Eligibility page.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Intentional Program Violation (IPV) - Basic Food

Created on: 
Nov 15 2019

Online Processing​

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is an Intentional Program Violation (IPV)?

An intentional program violation is defined in EA-Z Manual - WAC 388-446-0015 What is an Intentional program violation (IPV) and administrative disqualification hearings (ADH) for food assistance.

A person determined to have committed an IPV is not eligible to receive Basic Food for a specified period of time. For more information, see EA-Z Manual - WAC 388-446-0020 What penalties will I receive if I break a food assistance rule on purpose?

What is the Disqualified Recipient System (DRS)?

For more information on the Disqualified Recipient System, see the Disqualified Recipient System (DRS) Interface chapter.

How am I notified of an Intentional Program Violation (IPV) disqualification?

For more information on how users are notified of an IPV, see How am I notified of an IPV discrepancy through the DRS interface?

How do I complete an electronic Disqualified Recipient System (eDRS) Search?

For more information on how to complete an eDRS search, see How do I complete an electronic Disqualified Recipient System (eDRS) search?

Online Processing

How is an Intentional Program Violation (IPV) disqualification entered in the Disqualified Recipient System (DRS)?

NOTE: Before entering information into ACES regarding an IPV, an Administrative Disqualification Hearing (ADH) must be completed to determine that there is an IPV. For more information, see EA-Z Manual - WAC 388-446-0015 Intentional program violation (IPV) and administrative disqualification hearings (ADH) for food assistance.

To report IPV clients to DRS, take the following steps:

  1. From the Welcome back page in ACES.online, click eDRS in the Other Links section.
  2. On the eDRS Search page, enter the client's social security number in the SSN field and click Search.
  • If no match is found, a pop-up window displays "No Results Found".
  • If a match is found, the eDRS Search Result page displays.
  1. On either the eDRS Search Results or the eDRS Search page, click Add to open the eDRS Add/Update page.
  2. On the eDRS Add/Update page, update client data in the following fields:
  • SSN field - Enter the [client's Social Security Number].
  • First Name field - Enter the [client's first name].
  • Middle Initial field - Enter the [client's middle initial].
  • Last Name field - Enter the [client's last name].
  • Date of Birth field - Enter the [MM/DD/YYYY].
  • Gender field - Select Male (M) or Female (F) from the drop-down list.
  • Effective Date field - Enter the [effective date of the disqualification].
  • Penalty Length field - Enter the number of months of the disqualification. Enter [999] if permanently disqualified from the Basic Food program.
  • Decision Date field - Enter the [date of court or ADH decision].
  • Offense Code field - Select the appropriate offense from the drop-down list.
  • Location Code field - Enter the [CSO number] where the client is currently assigned.
  • State field - Enter [WA].
  • State Reference Number field - Enter the [Hearing / Docket Number].
  1. Click the Submit button and the eDRS Search Results page displays if there are no errors.

How do I enter Intentional Program Violation (IPV) information for an active or pending client to apply the Disqualification?

Users can add up to four Intentional Program Violation pages for a client currently active in ACES at one time. The system calculates the penalty end date for all IPV disqualifications.

To enter information on an IPV, take the following steps:

  1. Go to the Case Actions page. For more information, see How do I access the Case Actions page in ACES 3G?
  2. Click the Start Changes link in the Change of Circumstances section on the Case Actions page.
  • Benefit Month field - Select the month and year from the drop-down list if the sanction is to be done in a historical month.
  1. Select Intentional Program Violation from the Add Type menu. In the Client drop-down menu, select the correct client and click Next.
  2. On the Intentional Program Violation page, update information about the IPV as follows:
  • Type field - Select the IPV code to indicate the type of disqualification from the drop-down list.
  • Counter field - Select the number of times a client has been disqualified due to an IPV from the drop-down list.
  • Decision/Offense Date field - Enter the [MM/DD/YYYY] of the IPV Hearing decision.
  • Start Date field - Enter the [MM/DD/YYYY] the disqualification is to begin, allowing for 10 days advance notice. 
    • The date entered in the Start Dt field must be greater than the date entered in the Dec/Off Dt field.
  • Override Date field - Enter the [end date of the disqualification] if for some reason, based on policy, the end date is not correct.
NOTE: If DRS File Guilty (D) is used in the Type field a penalty end date is mandatory. If the client has a lifetime disqualification decision, then the date [12/31/9999] must be entered in the End Date field.​
  1. Verify that the Eligibility Details page displays the sanction information as follows and then click Confirm Benefits:
  • If the Type field on the Intentional Program Violation page is Trafficking FS < $500/Controlled Substance (X):
    • Financial Responsibility field - IPV/Drug Felon Disqual - FS (ID).
    • Status field - Active (A).
    • Reason field - Reason Code 270 -Trafficking less than $500 before 1/97 or Reason Code 271 - Trafficking Less Than $500 or for Controlled Substance depending on offense.
    • Penalty Type field - Trafficking FS < $500/Controlled Substance (X).
    • End Date field - The date that the penalty period ends.
  • If the Type field on the Intentional Program Violation page is Trafficking FS >= $500/Controlled Substance/Firearms (Y):
    • Financial Responsibility field - IPV/Drug Felon Disqual - FS (ID).
    • Status field - Active (A).
    • Reason field - Reason Code 272 - Permanent Disqualification - Illegal Trafficking more than $500 or for Controlled Substance.
    • Penalty Type field - Trafficking FS >= $500/Controlled Substance/Firearms (Y).
    • End Date field - 99/99/9999 which indicates a permanent disqualification.
  • If the Type field on the Intentional Program Violation page is Misrepresentation or Fraudulent Statement (Z):
    • Financial Responsibility field - IPV/Drug Felon Disqual - FS (ID).
    • Status field - Active (A).
    • Reason field - Reason Code 269 - 10-Year Penalty for Fraudulent Statement.
    • Penalty Type field - Misrepresentation or Fraudulent Statement (Z).
    • End Date field - The date that the penalty period ends.
  • If the Type field on the Intentional Program Violation page is Washington - Guilty (W):
    • Financial Responsibility field - IPV/Drug Felon Disqual - FS (ID).
    • Status field - Active (A).
    • Reason field - Reason Code 232 - IPV Disqualified.
    • Penalty Type field - WA IPV (W).
    • End Date field - The date that the penalty period ends.
  1. On the Eligibility page, click Commit Changes.

Who can update or delete an existing Intentional Program Violation (IPV) entry in the Disqualified Recipient System (DRS)?

Staff can update or delete a DRS entry for a penalty or sanction incurred in Washington state.  If the penalty or sanction was created by another state, the update button is unavailable and users need to contact the other state to have it reviewed, changed or deleted.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Misrepresenting Interstate Residence

Created on: 
Nov 15 2019

Online Processing​

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is Misrepresenting Interstate Residence?

A Temporary Assistance for Needy Families (TANF) applicant or recipient is disqualified from receiving cash benefits if convicted of fraud by misrepresentation of residence in order to receive assistance from two or more states at the same time. For more information, see EAZ Manual - WAC 388-446-0010 TANF disqualification period for fraud convictions of misrepresenting interstate residence.

What is the disqualification period for misrepresenting interstate residence?

The disqualification period is applied as follows for misrepresenting interstate residence:

  • Only to convictions based on actions which occurred on or after May 1, 1997; and
  • Only to the person convicted of fraud in federal or state court; and
  • For a disqualification period of ten years or a period determined by the court, whichever is longer.

The disqualification period begins the date the person is convicted of fraud by misrepresentation of residence in order to receive assistance from two or more states at the same time.

Online Processing

How do I disqualify a client for misrepresenting interstate residence?

To disqualify a client for misrepresenting interstate residence, take the following steps:

  1. On the Client Details page in the Questions section, select the Yes radio button for the question Has this client been convicted in state or federal court of misrepresenting their residence in order to receive federally-funded public assistance (TANF, FS, SSI, Medicaid) concurrently in two or more states after 5/1/1997?
  2. Verify the following on the Eligibility Details page and click Confirm Benefits:
  • Financial Responsibility field - CA/MA Sanctioned (DI)
​NOTE: A pregnant recipient has a financial responsibility of Recipient (RE).
  • Status field - Active (A).
  • Reason field - Convicted of Receiving PA in 2 or more States (262).
  1. Click Commit Changes on the Eligibility page.
NOTE: A pregnant woman who has misrepresented interstate residence continues to receive cash assistance through the State Family Assistance (SFA) program while she is pregnant. Once the pregnancy ends, she is no longer eligible for SFA. To determine the effective date of the change, see EAZ Manual - WAC 388-418-0020 How does the department determine the date a change affects my cash and Basic Food benefits?

How do I lift the disqualification for a client who has completed their period of ineligibility for misrepresenting interstate residence?

To lift the disqualification for misrepresenting interstate residence, take the following steps:

  1. On the AU Details page, remove Reason Code 262 - Convicted of Receiving PA in 2 or more States at the client level and AU level if necessary.
  2. On the disqualified client’s Client Details page, complete the following fields:
  • Eligibility Established Date field - Enter the [date the client is eligible to begin receiving assistance].
  • In the Questions section, select the No radio button for the question Has this client been convicted in state or federal court of misrepresenting their residence in order to receive federally-funded public assistance (TANF, FS, SSI, Medicaid) concurrently in two or more states after 5/1/1997?
  1. Verify the Financial Responsibility field on the Eligibility Details page displays Recipient (RE) and click Confirm Benefits.
  2. Click Commit Changes on the Eligibility page.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Temporary Absence of a Child Exceeds 180 Days Not Reported

Created on: 
Nov 15 2019

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

When does a child’s temporary absence disqualify a recipient caretaker from Temporary Assistance for Needy Families (TANF)?

For details about the temporary absence of a child becoming permanent causing disqualification from cash benefits, see the following:

Online Processing

How do I disqualify a recipient caretaker who has not reported a child’s permanent absence?

This function does not currently exist in ACES 3G, see Mainframe Processing - How do I disqualify a recipient caretaker who has not reported a child’s permanent absence?

How do I remove a disqualification for a recipient caretaker?

This function does not currently exist in ACES 3G, see Mainframe Processing - How do I remove a disqualification for a recipient caretaker?

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Unlawful Practice Causing Ineligibility

Created on: 
Nov 15 2019

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is unlawful practice?

For details about unlawful practice in obtaining cash assistance, refer to the following EAZ Manual sections:

How long is the disqualification for unlawful practice?

The disqualification period for unlawful practice is determined by the court. For more information, see EAZ Manual - WAC 388-446-0005 Disqualification period for cash assistance.

Online Processing

How do I disqualify a client convicted of unlawful practices in obtaining cash assistance?

To disqualify a client convicted of unlawful practices in obtaining cash assistance, take the following steps:

  1. Select the Yes radio button in the Questions section, on the Client Details page, for the question Has this client been convicted of unlawful practices in obtaining GA, after 7/23/1995, or in obtaining TANF, after 5/1/1997?
  2. Verify the following information displays on the Eligibility Details page and then click Confirm Benefits:
  • Financial Responsibility field - CA/MA Sanctioned (DI).
  • Status field - Active (A).
  • Reason field - Reason Code 263 - Convicted of Unlawful Practices.
  1. Click Commit Changes on the Eligibility page.

How do I lift the disqualification for unlawful practices?

To lift the disqualification for unlawful practices, take the following steps:

  1. On the Assistance Unit Detail page, remove Reason Code 263 - Convicted of Unlawful Practices.
  2. On the disqualified client’s Client Details page, complete the following fields:
  • Eligibility Established Date field - Enter [the date the client is eligible to begin receiving assistance].
  • Select the No radio button in the Questions section for the question Has this client been convicted of unlawful practices in obtaining GA, after 7/23/1995, or in obtaining TANF, after 5/1/1997?
  1. Verify the Financial Responsibility field displays Recipient (RE) on the Eligibility Details page and click Confirm Benefits.
  2. Click Commit Changes on the Eligibility page.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Voluntary Job Quit/Reduction in Work Effort

Created on: 
Nov 15 2019

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is considered quitting a job or reduction in work effort without good cause?

Quitting or reducing work effort from a current job without good cause applies only to Basic Food cases. For details about what is considered quitting a job or reducing work effort without good cause, refer to the following:

Online Processing

How do I disqualify a client for a job quit or reduction in work effort without good cause?

Follow the steps below to disqualify a client for a job quit or reduction in work effort without good cause:

  1. For new applicants, click the Start Interview link in the Pending Applications section of the Case Actions page.
  • For a client already receiving Basic Food, from the Case Actions page, under Change of Circumstances, select the Benefit Month from the drop down list.  Click Start Changes.
  1. From the Navigation Tree, click Income to view the Income Summary page.
  2. In the Earned Income section of the Income Summary page:
  • If previous employment exists, click the employer name to access the Earned Income page.
  • To add new employment information, see How do I add details?
  1. On the Earned Income page, complete the following fields:
  • Employer Name field - Enter the [employer’s name].
  • Type drop-down list - Select the type of income from the drop-down list. For applicants select Earned Income (EI). For recipients select Earned Income (EI) or Self-Employment Earned Income (SE).
  • Begin Date field - Enter the [MM/DD/YYYY] the client’s job began.
  • End Date field - Enter the [MM/DD/YYYY] the client’s income ended.
  • Last Pay Date field - Enter the [MM/DD/YYYY] the client is to receive their last pay/income. This date may be up to two months in the future.
  • Method drop-down list - Select the budgeting method from the drop-down list.
  • Frequency drop-down list - Select the frequency type from drop-down list.
  • Wage Rate field - Enter the [rate amount].
  • Per drop-down list - Select the wage frequency from the drop-down list.
  • Part/Full Time drop-down list - Select Part Time (PT) or Full Time (FT) employment as defined by the employer.
  • Job Quit/Reduction in Work Effort drop-down list - Select the [appropriate job quit or reduction indicator].
  • Date field - Enter the [MM/DD/YYYY] the client voluntarily quit or reduced employment hours.
  • Offense # field - Enter the number of times (1, 2, or 3) the client has quit or reduced their work effort without good cause.
  • Wages/Hrs drop-down list - Select Yes if the client was working over 30 hours per week or had income equal to the federal minimum wage times 30, prior to the job quit or reduction. Otherwise select No.
  • Good Cause drop-down list - Select Yes or No to indicate whether the client did or did not have good cause for quitting a job or reducing their work effort.
  1. On the Work Registration/Participation-Food page:
  • Update the Participation Status field with the correct code.
NOTE: If the client is coded on the Work Registration/Participation - Food page as exempt, the system does not disqualify them from the Basic Food.
  1. Verify the following information displays in the Clients section on the Eligibility Details page and click Confirm Benefits:
  • FS E&T Disqualified (FD) in the Financial Responsibility field.
  • In the Status field:
    • Active (A) if the AU remains open with other eligible household members.
    • Denied (D) if all household members are denied.
  • Reason field:
    • Voluntary Quit (219) or
    • FS Voluntary Quit - 2nd Offense (260) or
    • FS Voluntary Quit - 3rd Offense or Subsequent Offense (261).

Once the change is committed, the Penalty page displays the following information:

  • Client field - The disqualified client's name is shown.
  • Program field - Food (F).
  • Penalty Type field - Voluntary Quit (V).
  • Penalty End Date field - The last month of the sanction (MM/DD/YYYY) displays.
Note: Based on the information entered, ACES calculates the length of disqualification. For more information on the length of the disqualification, see EAZ Manual - WAC 388-444-0075 What are the penalties if I quit a job or reduce my work effort without good cause?

How do I lift the disqualification for a job quit or reduction in work effort without good cause after the last day of the penalty period?

For denied or closed Assistance Units (AUs), take the following steps to lift a job quit or reduction in work effort disqualification:

  1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
  • On the Finalize page in the Application Date field enter the [date the client is no longer in disqualification status and again eligible to receive benefits].
  1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
  • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete in order to assist workers with tracking the number of offenses.
  1. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

For open AUs, take the following steps to lift a job quit or reduction in work effort disqualification:

  1. From the Case Actions page for the head of household:
  • In the Change of Circumstances section, select the appropriate month from the Benefit Month drop down menu.
  • Click Start Changes.
  1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
  • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete. This helps workers track the number of offenses.
  1. Verify the Financial Responsibility field displays Recipient (RE) on the Eligibility Details page and click Confirm Benefits.
  2. On the Eligibility page, click Commit Changes.

How do I lift the disqualification for a job quit or reduction in work effort without good cause before the last day of the penalty period, before the penalty is imposed, or when it is done in error?

For denied or closed Assistance Units (AUs), take the following steps:

  1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
  • On the Finalize page in the Application Date field enter the [date the client is no longer in disqualification status and again eligible to receive benefits].
  1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
  • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete in order to assist workers with tracking the number of offenses.
Note: If the disqualification was imposed in error or has not yet been imposed, decrement the Job Quit / Reduction in Work Effort Offense # field on the Earned Income page to the appropriate number of offenses.
  1. On the Sanctions page in the Penalty section for each appropriate month, click the checkbox next to the sanction to be deleted.
  2. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

For open AUs, take the following steps:

  1. From the Case Actions page for the head of household:
  • In the Change of Circumstances section, select the appropriate month from the Benefit Month drop down menu.
  • Click Start Changes.
  1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
  • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete. This helps workers track the number of offenses.
Note: If the disqualification was imposed in error or has not yet been imposed, decrement the Job Quit / Reduction in Work Effort Offense # field on the Earned Income page to the appropriate number of offenses.
  1. On the Sanctions page in the Penalty section for each appropriate month, click the checkbox next to the sanction to be deleted.
  2. On the Eligibility Details page, click Confirm Benefits.
  3. On the Eligibility page, click Commit Changes.

When the voluntary quit or reduction in work information is deleted in a historical month, ACES creates a Benefit Error Group (BEG). Determine if the BEG is appropriate and confirm or ignore the issuance as appropriate. For more information, see Benefit Error Group (BEG).​

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.