Information Collected and How We Use It

What information we collect if you only browse this site.

If you only browse the Division of Child Support web site, read pages, or download information, we will gather and store certain information. This information does not identify you personally. We automatically collect and store the following information about each visit:

  1. The Internet Protocol Address and domain name used. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you. This address can often be translated to determine the domain name of your service provider (e.g. or;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The web pages or services you accessed at this site; and
  5. The web site you visited prior to coming to this web site.

The information we automatically collect or store is logged and used by the Division of Child Support to help us understand how people are using our services. We analyze this information to determine how the Division of Child Support web site is being used, so we may continually improve the site's usefulness to the public.

What information we collect if you volunteer it.

If during your visit to our web site you send us an e-mail, we collect the contents of your e-mail message (including audio, video and graphics information) along with your return e-mail address. We use this information to respond directly to you, address the issues you identify in your e-mail, forward your message to another agency for appropriate action, or further improve our web site.

If you participate in a survey, the information we collect is used to make improvements to the web site and collect demographic information on site use.

If you perform some other transaction on-line, information we collect is used solely for the purpose outlined on the form.