Business Services Team - BST


Would you like to save money on recruitment and hiring costs?

Across the State of Washington, our Business Services Team, composed of Business Specialists, works with a virtually untapped market of highly valuable and qualified job seekers. We can assist you in meeting your human resource needs by helping you access an abundant pool of job ready applicants.

Having trouble understanding the resources available for working with persons with disabilities?

Our Business Specialists are your direct link to a variety of local, state, and national Vocational Rehabilitation partners addressing disability related challenges in the workforce. Our expertise assists you in finding resources that will enhance your workforce diversity programs.

Need help navigating the often confusing issue of disability in the workplace?

As dedicated, professional, public service agents, our Business Specialists bring over 70 years of experience in the rehabilitation, training, and employment of persons with disabilities to help demystify the sometimes puzzling myths of disability. Through training, technical assistance, and resources, we will help you understand the:

  • Assistive technology
  • Support systems available         
  • Vocational implications of disability
  • Work accommodations.

We will aid you in developing strategies for hiring and retaining effective and qualified employees to help you create a barrier free workplace that can ultimately improve your customer service.

We will do it all at no cost to you! Will that benefit you? Contact us through our local offices and regions.


Business Specialists

Toll Free Phone Number:
Mailing Address: PO Box 45340, Olympia, WA 98504

Statewide Business Relations Team
Names Title Counties Represented DVR Office Email Address

Phone #

Jeannine Chandler Statewide Business Relations Manager Statewide Lacey 206-450-2216
Denise Clark Business Engagement Specialist Statewide Lacey 564-999-0497


Region 1 Team
Names Title Counties Represented DVR Office Email Address

Phone #

Brad Baker Business Specialist Spokane Spokane 509-795-9083
Byron DeVoe Business Specialist Benton, Franklin, Walla Walla Kennewick 509-820-0074
Jessica Moreno Business Specialist Grant, Yakima  Sunnyside 509-439-7750


Region 2 Team
Names Title Counties Represented DVR Office Email Address

Phone #

Ben Cram Business Specialist Whatcom Bellingham 360-707-8372
Katelin Glynn Business Specialist Snohomish Everett 360-584-8173
Justin Lord Business Specialist King, Snohomish Lynnwood 425-480-9032
Brent Masters Business Specialist King North Seattle 206-549-8344
Jonna Nguyen Business Specialist King Kent & SeaTac 425-872-4655
Emily Pray Business Specialist King Central Seattle, Bellevue 206-939-0954
Jacie Rickman Business Specialist Island, San Juan, Skagit Mt. Vernon 360-488-3521


Region 3 Team
Names Title Counties Represented DVR Office Email Address

Phone # 

Tani Biale Business Specialist Mason, Thurston Tumwater 360-664-3077
Thomas Pastore Business Specialist Clark, Skamania Vancouver 564-888-0649
Sonja Muir Business Specialist Kitsap Bremerton, Silverdale 360-477-6720