See ACES Screens and Online Pages for an example of pages or screens used in this chapter.
The primary method of navigating is to use the Navigation tree on the left side of the window and click on the desired section. The selected section then appears in the pane to the right and is displayed with a grey highlight on the Navigation tree.
The Navigation tree can be expanded or collapsed as needed by clicking the double arrows to the left of the page you are currently working on.
In addition to the Navigation tree, the Next Detail and Previous Detail buttons at the top of the page can be used to page forward and backward through ACES 3G. They can also be accessed by right-clicking the mouse anywhere in ACES 3G and pressing Next Detail or Previous Detail.
A Summary page is used to view a summary of the data entered for the entire household for the section you are on. Most summary pages are categorized into sections that can be expanded or collapsed.
From the Summary page you can add, delete or change specific details for all household members.
On a Summary or Detail page click the header at the top of the section that you wish to expand or collapse.
Detail information such as income, shelter expenses or resources can be added from anywhere within ACES 3G.
To add detail information, take the following steps:
A detail can be deleted by doing one of the following actions:
Deleted items appear on the Summary page with a line though the information. Before the data is committed, you can delete and undelete items. However, once the data is committed the deleted entries are no longer visible.
To change information on a detail entry, click the detail line on the Summary page. The Detail page displays and changes can then be made.
To accept all verification codes on the page that are not changing, click the Accept Verifications icon at the top of the page.
To re-verify an item with the same verification code, change the verification code to a different one and then change it back to the original verification code.
The action buttons at the top of the page are used to:
Icons have been added to the page to quickly determine any field that may contain:
If an error or warning appears on a page, that section is also indicated on the Navigation tree.
Select the field next to the icon to view an error or warning message. The specific message appears above the field explaining the error or warning.
ACES 3G does not have an equivalent to the MISC screen in ACES Mainframe; however, the fields still exist in ACES 3G but are displayed in a more logical location. See the chart below to find out where the fields from MISC screen can be found in ACES 3G.
Field |
ACES 3G page |
ACES 3G Field |
---|---|---|
EPSDT Info |
Currently not in ACES 3G. Defaults to “Y” in ACES. |
|
Retro Med |
Currently not part of ACES 3G. |
|
Date Report Recd |
Review page |
MCR Received Date |
Report Cmplt |
Review page |
MCR Status |
Report Gd Cause |
Currently not part of ACES 3G. |
|
Calc Elig Ind |
Eligibility page |
Calculate Eligibility |
Trial Elig HH Increm |
Currently not part of ACES 3G. |
|
Expdtd Srv |
Assistance Unit and Review. |
Expedited Food Assistance |
Discovery Date |
Assistance Unit and Review |
Discovery Date |
Elig Review Complete |
Review |
Eligibility Review Complete |
Auto Reassign Override |
Assistance Unit |
Auto Reassign Override |
SLAM Ind |
Assistance Unit and Review |
Living Above Means |
Elig Rvw Rcvd |
Case Actions |
ER Received |
Review Send AFB |
Eligibility |
Interactive Interview Declaration |
Delay Reason Code |
Pending Applications |
Delay Reason Code |
SOP Extension Date |
Pending Applications |
SOP Extension Date |
Application Override Date |
Assistance Unit |
Application Override Date |
ABD Area |
Currently not part of ACES 3G. |
|
Inquiry Date |
Part of ACES.online scheduling during application screening. |
|
User |
Part of ACES.online scheduling during application screening. |
|
Appt Date |
Part of ACES.online scheduling during application screening. |
|
Appt Type |
Part of ACES.online scheduling during application screening. |
|
Appt Bgn Tm |
Part of ACES.online scheduling during application screening. |
|
Appt End Tm |
Part of ACES.online scheduling during application screening. |
|
L Name/Appt Remarks |
Part of ACES.online scheduling during application screening. |
|
Next Review |
Part of ACES.online scheduling during application screening. |
Sometimes in ACES 3G the entire page isn’t viewable which forces you to scroll more often or the page appears blurry. This is normally caused if your window is not maximized fully or your screen resolution is set too low. ACES 3G is designed to work best at your monitor's default resolution.
If you are experiencing issues, try one of the following:
The Welcome back page is the initial ACES.online page that displays after a successful login.
ACES.online is a web based system that allows for the ability to quickly navigate between clients, Assistance Units and other processing functions.
Below is a list of basic navigation functions:
More detailed processing steps are available in the individual chapters in the ACES Users Manual.
To log off of ACES.online select the Logoff link located at the top or bottom of any ACES.online page.
Function keys enable user to move quickly and effectively within ACES. Each ACES screen has up to 24 associated function keys. Some of which may be inactive on screens where the action they represent does not apply. The active function keys display at the bottom of the screen.
Some of the inquiry function keys are:
Pointers are a letter or number used to indicate the position of an assistance unit or client in a case unit.
The Assistance Unit (AU) pointer is a one character letter located in the upper right corner of the data screen(s). AU pointers vary based on the option used to access the case, the AU ID entered on AMEN screen, and program hierarchy. Program hierarchy for active cases is:
To find a list of AU pointers for any active, suspended or pending AU, press <F10> from any screen. The AULI screen displays the AU(s) and its pointer(s).
A Client pointer is a two-character number located in the upper right corner of the data screen(s). Client pointers are assigned based on the order in which the individual(s) is entered in ACES, and indicates the position of that client within an AU.
To find a list of client pointers for an active, suspended or pending case, press <F11> from any screen. The CLLI screen displays the client(s) and his/her pointer(s). For cases that are closed or denied, do not use pointers. For more information, see How do I inquire on a closed/denied case?
To fast-path to a specific screen for an active, pending, or suspended case:
To fast-path to a specific screen for a closed or denied case:
Most remarks display behind the ACES screen that matches the area where they were entered in ACES 3G.
See ACES Screens and Online Pages for an example of pages or screens used in this chapter.