Benefit Replacement - Food Lost in Household Disaster or Misfortune

Created on: 
Jan 16 2017

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Can Basic Food benefits be replaced when lost in a household disaster or misfortune?

In certain situations Basic Food benefits may be replaced, for more information see EAZ Manual - WAC 388-421-0040 Can I get my benefits replaced? 

Online Processing

How do I replace Basic Food benefits that have been lost due to a household disaster or misfortune?

This function does not currently exist in ACES 3G, see Mainframe Processing for step by step instructions.

Mainframe Processing

How do I replace Basic Food benefits that have been lost due to a household disaster or misfortune?

  1. On the WMEN screen, enter Option J - Benefit History in the Selection field, and press <TRANSMIT>.
  2. From the JMEN screen, enter Option D - Benefit History Listing (AU ID) in the Selection field, and the [AUID] in the AU ID field to get the original issuance number.
  3. Press <TRANSMIT>.
  4. Write down the original issuance number, you'll need it to process the replacement benefits.
NOTE: The replacement/reissuance cannot be done on issuance types 803 - FS/EBT-Supplemental-Local Issue or 853 - FS/EBT-Supplemental-Central Issue. Ensure that the issuance number being used is not associated to these issuance types.
  1. Press <F3> to return to the WMEN screen.
  2. On the WMEN screen, enter Option H - Financial Mgmt Issn in the Selection field, and press <TRANSMIT>.
  3. From the HMEN screen, enter Option F - Issuance Repl/Reis Update in the Selection field, and complete the following fields:
    • Enter the [original issuance number] in the EBT field.
    • Enter the [AUID] in the AU ID field.
    • Enter [FD] - Food Destroyed in Disaster in the Repl / Reis Code field. 
NOTE: To prevent the requirement of entering information into the Control Number field, do not <TRANSMIT> on the HMEN screen until all of the above fields have been completed. Use the Tab or arrow keys to reach each of the required fields listed above.
  1. Press <TRANSMIT>
  2. On the ISRE screen, complete the following fields:
    • Issuance Amount field -  Enter [the amount of food benefits to be replaced] if you are not reissuing the full benefit amount.
    • Local Issuance field- Enter [Y] - Yes if the replacement issuance is to be issued by emergent issuance, if not enter [N] - No.
    • Disposition Indicator field - Enter [E] - Emergent EBT FS Issuance if the issuance is emergent and the Local Issuance field is coded [Y] - Yes.
  3. Review all the information as it is displayed on the screen and if it is all correct, press <TRANSMIT>.
  4. The Confirm field is marked with a ? and an Edit 0013 - REQUIRED FIELDS ARE IDENTIFIED BY ? displays at the bottom of the screen.
  5. If all the information entered is correct, enter [Y] - Yes in the Confirm field and press <TRANSMIT>.
  6. If the information is not correct, either correct the information or press <F3> to cancel the action and start over.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.