Benefit Replacement - Food Lost in Household Disaster or Misfortune

Created on: 
Oct 06 2020

Online Processing

Mainframe Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Can Basic Food benefits be replaced when lost in a household disaster or misfortune?

In certain situations Basic Food benefits may be replaced, for more information see EAZ Manual - WAC 388-421-0040 Can I get my benefits replaced? 

Online Processing

How do I replace Basic Food benefits that have been lost due to a household disaster or misfortune?

This function does not currently exist in ACES 3G, see Mainframe Processing for step by step instructions.

Mainframe Processing

How do I replace Basic Food benefits that have been lost due to a household disaster or misfortune?

  1. On the WMEN screen, enter Option J - Benefit History in the Selection field, and press <Enter>.
  2. From the JMEN screen, enter Option D - Benefit History Listing (AU ID) in the Selection field, and the [AUID] in the AU ID field to get the original issuance number.
  3. Press <Enter>.
  4. Write down the original issuance number, you'll need it to process the replacement benefits.
  5. Press <F3> to return to the WMEN screen.
  6. On the WMEN screen, enter Option H - Financial Mgmt Issn in the Selection field, and press <Enter>.
  7. From the HMEN screen, enter Option F - Issuance Repl/Reis Update in the Selection field, and complete the following fields:
    • Enter the [original issuance number] in the EBT field.
    • Enter the [AUID] in the AU ID field.
    • Enter [FD] - Food Destroyed in Disaster in the Repl / Reis Code field. 
NOTE: To prevent the requirement of entering information into the Control Number field, do not press <Enter> on the HMEN screen until all of the above fields have been completed. Use the Tab or arrow keys to reach each of the required fields listed above.
  1. Press <Enter>.
  2. On the ISRE screen, complete the following fields:
    • Issuance Amount field -  Enter [the amount of food benefits to be replaced] if you are not reissuing the full benefit amount.
    • Local Issuance field- Enter [Y] - Yes if the replacement issuance is to be issued by emergent issuance, if not enter [N] - No.
    • Disposition Indicator field - Enter [E] - Emergent EBT FS Issuance if the issuance is emergent and the Local Issuance field is coded [Y] - Yes.
  3. Review all the information as it is displayed on the screen and if it is all correct, press <Enter>.
  4. The Confirm field is marked with a ? and an Edit 0013 REQUIRED FIELDS ARE IDENTIFIED BY ? displays at the bottom of the screen.
  5. Review: If the information is not correct, either correct the information or press <F3> to cancel the action and start over.
  6. If all the information entered is correct, enter [Y] - Yes in the Confirm field and press <Enter>.
  7. The following Edit should display at the bottom of the HMEN page: 0019 UPDATE COMPLETED SUCCESSFULLY.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.