Voluntary Job Quit/Reduction in Work Effort

Created on: 
Jun 09 2016

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is considered quitting a job or reduction in work effort without good cause?

Quitting or reducing work effort from a current job without good cause applies only to Basic Food cases. For details about what is considered quitting a job or reducing work effort without good cause, refer to the following:

Online Processing

How do I disqualify a client for a job quit or reduction in work effort without good cause?

Follow the steps below to disqualify a client for a job quit or reduction in work effort without good cause:

  1. For new applicants, click the Start Interview link in the Pending Applications section of the Case Actions page.
  • For a client already receiving Basic Food, from the Case Actions page, under Change of Circumstances, select the Benefit Month from the drop down list.  Click Start Changes.
  1. From the Navigation Tree, click Income to view the Income Summary page.
  2. In the Earned Income section of the Income Summary page:
  • If previous employment exists, click the employer name to access the Earned Income page.
  • To add new employment information, see How do I add details?
  1. On the Earned Income page, complete the following fields:
  • Employer Name field - Enter the [employer’s name].
  • Type drop-down list - Select the type of income from the drop-down list. For applicants select Earned Income (EI). For recipients select Earned Income (EI) or Self-Employment Earned Income (SE).
  • Begin Date field - Enter the [MM/DD/YYYY] the client’s job began.
  • End Date field - Enter the [MM/DD/YYYY] the client’s income ended.
  • Last Pay Date field - Enter the [MM/DD/YYYY] the client is to receive their last pay/income. This date may be up to two months in the future.
  • Method drop-down list - Select the budgeting method from the drop-down list.
  • Frequency drop-down list - Select the frequency type from drop-down list.
  • Wage Rate field - Enter the [rate amount].
  • Per drop-down list - Select the wage frequency from the drop-down list.
  • Part/Full Time drop-down list - Select Part Time (PT) or Full Time (FT) employment as defined by the employer.
  • Job Quit/Reduction in Work Effort drop-down list - Select the [appropriate job quit or reduction indicator].
  • Date field - Enter the [MM/DD/YYYY] the client voluntarily quit or reduced employment hours.
  • Offense # field - Enter the number of times (1, 2, or 3) the client has quit or reduced their work effort without good cause.
  • Wages/Hrs drop-down list - Select Yes if the client was working over 30 hours per week or had income equal to the federal minimum wage times 30, prior to the job quit or reduction. Otherwise select No.
  • Good Cause drop-down list - Select Yes or No to indicate whether the client did or did not have good cause for quitting a job or reducing their work effort.
  1. On the Work Registration/Participation-Food page:
  • Update the Participation Status field with the correct code.
NOTE: If the client is coded on the Work Registration/Participation - Food page as exempt, the system does not disqualify them from the Basic Food.
  1. Verify the following information displays in the Clients section on the Eligibility Details page and click Confirm Benefits:
  • FS E&T Disqualified (FD) in the Financial Responsibility field.
  • In the Status field:
    • Active (A) if the AU remains open with other eligible household members.
    • Denied (D) if all household members are denied.
  • Reason field:
    • Voluntary Quit (219) or
    • FS Voluntary Quit - 2nd Offense (260) or
    • FS Voluntary Quit - 3rd Offense or Subsequent Offense (261).

Once the change is committed, the Penalty page displays the following information:

  • Client field - The disqualified client's name is shown.
  • Program field - Food (F).
  • Penalty Type field - Voluntary Quit (V).
  • Penalty End Date field - The last month of the sanction (MM/DD/YYYY) displays.
Note: Based on the information entered, ACES calculates the length of disqualification. For more information on the length of the disqualification, see EAZ Manual - WAC 388-444-0075 What are the penalties if I quit a job or reduce my work effort without good cause?

    How do I lift the disqualification for a job quit or reduction in work effort without good cause after the last day of the penalty period?

    For denied or closed Assistance Units (AUs), take the following steps to lift a job quit or reduction in work effort disqualification:

    1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
    • On the Finalize page in the Application Date field enter the [date the client is no longer in disqualification status and again eligible to receive benefits].
    1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
    • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete in order to assist workers with tracking the number of offenses.
    1. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

    For open AUs, take the following steps to lift a job quit or reduction in work effort disqualification:

    1. From the Case Actions page for the head of household:
    • In the Change of Circumstances section, select the appropriate month from the Benefit Month drop down menu.
    • Click Start Changes.
    1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
    • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete. This helps workers track the number of offenses.
    1. Verify the Financial Responsibility field displays Recipient (RE) on the Eligibility Details page and click Confirm Benefits.
    2. On the Eligibility page, click Commit Changes.

    How do I lift the disqualification for a job quit or reduction in work effort without good cause before the last day of the penalty period, before the penalty is imposed, or when it is done in error?

    For denied or closed Assistance Units (AUs), take the following steps:

    1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
    • On the Finalize page in the Application Date field enter the [date the client is no longer in disqualification status and again eligible to receive benefits].
    1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
    • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete in order to assist workers with tracking the number of offenses.
    Note: If the disqualification was imposed in error or has not yet been imposed, decrement the Job Quit / Reduction in Work Effort Offense # field on the Earned Income page to the appropriate number of offenses.
    1. On the Sanctions page in the Penalty section for each appropriate month, click the checkbox next to the sanction to be deleted.
    2. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

    For open AUs, take the following steps:

    1. From the Case Actions page for the head of household:
    • In the Change of Circumstances section, select the appropriate month from the Benefit Month drop down menu.
    • Click Start Changes.
    1. On the Income Summary page in the Earned Income section, click the checkbox in the right hand column to delete the employer and job quit information for each month being processed.
    • The Job Quit / Reduction in Work Effort Offense # field is accumulative and does not delete. This helps workers track the number of offenses.
    Note: If the disqualification was imposed in error or has not yet been imposed, decrement the Job Quit / Reduction in Work Effort Offense # field on the Earned Income page to the appropriate number of offenses.
    1. On the Sanctions page in the Penalty section for each appropriate month, click the checkbox next to the sanction to be deleted.
    2. On the Eligibility Details page, click Confirm Benefits.
    3. On the Eligibility page, click Commit Changes.

    When the voluntary quit or reduction in work information is deleted in a historical month, ACES creates a Benefit Error Group (BEG). Determine if the BEG is appropriate and confirm or ignore the issuance as appropriate. For more information, see Benefit Error Group (BEG).

    Mainframe Processing

    How do I disqualify a client for a job quit or reduction in work effort without good cause?

    Follow the steps below to disqualify a client for job quit or reduction in work effort without good cause:

    1. For a client who is applying for Basic Food, enter the information through Option O - Interview. For a client already receiving Basic Food, enter the job quit or reduction in work effort information in the appropriate benefit month through Option R - Interim/Hist Change.
    2. On the EARN screen, complete the following fields:
    • Employer Name field - Enter the [employer name].

    Type field - Enter [EI] - Earned Income for applicants. For recipients enter [EI] - Earned Income or [SE] - Self Employment Income.

    • Begin dt field - Enter the [date client started job].
    • Emp End dt field - Enter the [date client ended job].
    • Mthd field - Enter the [budgeting method]. See <F1> Help.
    • PT/FT field - Enter [FT] - Full Time or [PT] - Part time based on the client’s situation.
    • Wage Rate field - Enter the [rate of pay].
    • Wage Freq field - Enter the [wage rate frequency of pay]. See <F1> Help.
    • Last Pay Date field - Enter the [date the client is anticipated to receive their final pay from employer].
    • Job Quit / Reduction in Work Effort Cd field - Enter [Q] - Voluntary Quit or [R] - Voluntary Reduction.
    • Job Quit / Reduction in Work Effort Date field - Enter the [date the client quit or reduced their work effort].
    • Job Quit / Reduction in Work Effort Wg/Hrs field - Enter [Y] - Yes to indicate that prior to the job quit or reduction the client was working over 30 hours per week or had income equal to the federal minimum wage times 30. Otherwise, enter [N] - No.
    • Job Quit / Reduction in Work Effort Offns field - Enter the [number of times the client has quit or reduced their work effort at a job without good cause]. This field should be manually updated with each new penalty as the system does not increment this field.
    • Job Quit / Reduction in Work Effort Gd Caus field - Enter [N] - No to indicate that the client did not have good cause for quitting the job or reducing their work effort.
    1. On the WORK screen:
    • Update the FS Partic Stat field with the correct code.
    NOTE: If the client is coded on the WORK screen as exempt, the system does not disqualify them from the Basic Food.
    1. Verify that the ELIG screen displays the following and commit the data:
    • Finl Resp field - [FD] - FS E&T Disqualified (FS).
    • A - Active if the AU remains open with other eligible household members or D - Denied if all household members are denied in the Stat T field.
    • Rsn field:
      • 219 - Voluntary Quit,
      • 260 - FS Voluntary Quit - 2nd Offense, or
      • 261 - FS Voluntary Quit - 3rd or Subsequent Offense.
    • Penalty T field - [V] - Voluntary Quit.
    • The last month of the sanction (MMDDYY) displays in the Penalty Date field.
    Note: Based on the information entered, ACES calculates the length of disqualification. For more information on the length of the disqualification, see EAZ Manual - WAC 388-444-0075 What are the penalties if I quit a job or reduce my work effort without good cause?

    How do I lift the disqualification for a job quit or reduction in work effort without good cause after the last day of the penalty period?

    For denied or closed Assistance Units (AUs), take the following steps to lift the disqualification:

    1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
    • The Application Date on the Finalize page is the [date the client is no longer in disqualification status and again eligible to receive benefits].
    1. On the EARN screen for each month being processed, in the Del field enter [Y] - Yes and then press <F24> to confirm the deletion.
    • The Job Quit / Reduction in Work Effort Offns field is accumulative and does not delete in order to help workers track the number of offenses.
    1. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

    For open AUs, take the following steps to lift the disqualification:

    1. From the AMEN screen, select Option R - Interim/Hist Change and complete the following fields:
    • Client ID field - Enter the [client ID].
    • Benefit Month (MM YY) field - Enter the [appropriate benefit month].
    1. On the EARN screen for each month, in the Del field enter [Y] - Yes and then press <F24> to confirm the deletion.
    • The Job Quit / Reduction in Work Effort Offns field is accumulative and does not delete in order to help workers track the number of offenses.
    1. Verify the Fin Resp field displays [RE] - Recipient on the ELIG screen and commit the data.

    How do I lift the disqualification for a job quit or reduction in work effort without good cause before the last day of the penalty period, before the penalty is imposed, or when it is done in error?

    For denied or closed Assistance Units (AUs), take the following steps:

    1. Reopen the previously denied Basic Food AU. For more information, see How do I reopen a previously closed or denied AU?
    • The Application Date on the Finalize page is the [date the client is no longer in disqualification status and again eligible to receive benefits].
    1. On the STAT screen for each appropriate month, delete the Rsn code and Penalty Date fields for the client(s) no longer in sanction.
    2. On the EARN screen for each month being processed, in the DEL field enter [Y] - Yes then press <F24> to confirm the deletion.
    • The Job Quit / Reduction in Work Effort Offns field is accumulative and does not delete in order to help workers track the number of offenses.
    • If the disqualification was imposed in error or has not yet been imposed decrement the Job Quit / Reduction in Work Effort Offns field to the appropriate number of offenses.
    1. After all pending months have been processed, follow the instructions in How do I complete Finalize Application?

    For open AUs, take the following steps:

    1. From the AMEN screen, select Option R - Interim/Hist Change and complete the following fields:
    • Client ID field - Enter the [client ID].
    • Benefit Month (MM YY) field - Enter the [appropriate benefit month].
    1. On the STAT screen for each appropriate month, delete the Rsn code and the Penalty Date for the client(s) no longer in sanction.
    2. On the EARN screen for each appropriate month, in the Del field, enter [Y] - Yes then press <F24> to confirm the deletion.
    • The Job Quit / Reduction in Work Effort Offns field is accumulative and does not delete in order to help workers track the number of offenses.
    • If the disqualification was imposed in error or has not yet been imposed, decrement the Job Quit / Reduction in Work Effort Offns field to the appropriate number of offenses.
    1. Verify that the ELIG screen displays the following and commit the data:
    • Fin Resp field - [RE] - Recipient.
    • The date the penalty ended in the Penalty Date field.
    Note: If the disqualification was imposed in error or has not yet been imposed and the Job Quit / Reduction in Work Effort Offns field on the EARN screen is updated to [0] or blank, a Penalty Date does not display.

    When the voluntary quit or reduction in work information is deleted in a historical month, ACES creates a Benefit Error Group (BEG). Determine if the BEG is appropriate and confirm or ignore the issuance as appropriate. For more information, see Benefit Error Group (BEG).

     

    See ACES Screens and Online Pages for an example of pages or screens used in this chapter.