New law requires electronic payments from most employers

Effective Jan. 1, an employer or other business that receives an Income Withholding Order (IWO) from the Washington State Department of Social and Health Services, Division of Child Support (DSHS-DCS), must send payments electronically.

The new law applies to businesses that have:

  • 10 or more employees or contractors that receives an IWO, or

  • less than 10 employees if the business receives an IWO for more than one employee, or

  • if the business uses a payroll processing company, or

  • if the business is required to file and pay taxes electronically to the Department of Revenue.

DCS is working hard to make this change as easy as possible. Employers can pay online or choose from other electronic payment options. In addition, the new law includes options for exemptions or a waiver for those who qualify. Employers can call the DCS Central Services EFT unit at 1-800-468-7422 for help choosing and setting up electronic payment options.

Thank you for all you do to support children

As an employer, you are a key partner in Washington State’s child support program. With your help, over 350,000 children receive child support services. Thank you!  Employers are responsible under state and federal law to report newly hired employees, withhold income, send payments to the Division of Child Support (DCS), and enroll children in health insurance plans.  Your participation is critical to the success of the child support program.  And to assist with these requirements,  the DCS Employer Guide and Frequently Asked Questions section of the DCS website answers many employer questions. Working together, we can continue to improve the lives of children.

For more information, sign up for one of our free webinars.

Thank you for helping children and families!


For child support questions or assistance, employers may contact the Employer Relations Team toll-free at 1-800-591-2760 or email dcs-cru@dshs.wa.gov.

You can also contact a Support Enforcement Officer at the DCS field office which handles a specific case. If you have received paperwork from DCS, the contact information is listed on each document.