Issuance Method

Created on: 
Mar 03 2016

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What issuance methods are available for DSHS benefits?

  • EBT - Electronic Benefit Transfer
  • EFT - Electronic Fund Transfer (Direct Deposit)
  • WAR - Warrant (Check)

How is the issuance method determined?

How benefits will be issued to an Assistance Unit (AU) depends on the AU type; such as, vendor issuance, the client's choice, or the payee's choice (if a payee is indicated):

  • Basic Food benefits are always issued by Electronic Benefit Transfer (EBT).
  • Vendor payments are always issued by warrant.
  • Cash assistance is issued either by EBT or Electronic Fund Transfer (EFT) except in the following situations where the issuance method is WAR (warrant). Program code:
    • AF - AFDC
    • RF - Refugee Assistance
    • GA - Aged, Blind, Disabled Cash Assistance (ABD)
    • GS - Pregnant Women Assistance
    • EA - CEAP, with authorized representative type:
      • CG - Court Order Guardian--Receives Letters, ER, Warrants, EFT, Medical Services Card
      • GC - Cash/MA Payee Group Home--Receives Letters, ER, Warrant/EFT, Medical Services Card
      • NA - Other-Receives Letters, ER, Warrants/EFT, Medical Services Card
      • NW - Other-Receives Letters, ER, Warrants/EFT, Medical Services Card
      • PP - Protective Payee--Receives Letters, ER, Warrants/EFT, Medical Services Card
      • RP - Representative Payee SSI/SSA--Receives Letters, ER, Warrants/EFT, Medical Services Card
      • SP - Spouse Payee--Receives Letters, ER, Warrants/EFT, Medical Services Card                            
      • TN - Payee for TANF-Receives Letters, ER, Warrants/EFT, Medical Services Card
    • DA - Diversion Assistance
    • MA - Medical Assistance with program type code:
      • M - SSI MIL Client/Aged with Cash Payment
      • N - Blind with Cash Payment
      • O - Disabled with Cash Payment

When will a vendor receive payments issued from ACES?

Vendor payments can take 5 to 7 business days from the time the issuance is approved in ACES.  If you see that a vendor payment is still pending after 10 days, please contact IT Solutions Customer Support at (360)664-4560, Option 2.

Online Processing

How do I view the issuance type in aces.online?

To view an issuance type in aces.online take the following steps:

  1. From the Assistance Unit Summary page, select the Issuances link from the Benefits drop down menu to display the Issuances page.
  2. On the Issuances page click on the Issue Number you want to view details about.
  3. On the Details page the issuance method is listed in the Issuance Details section in the Issuance Method field.

Where do I view the issuance type in ACES 3G?

On the Assistance Unit Detail page the issuance method is listed in the Issuance Method field.

Mainframe Processing

Where do I view the issuance type in ACES Mainframe?

On the STAT or ELIG screen the issuance type is listed in the ISSN Method field.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.